We compiled a list of our collective resources + general information.
General Information
211 info is available 7 days a week, 8 a.m. to 11 p.m., for basic COVID-19 questions, or to find social and health services.
Volunteer & Donations: State of Oregon | Multnomah county
COVID-19 Sources
Our office is working closely with our partners at Multnomah County and the State of Oregon to respond to the rapidly evolving COVID-19 situation. The following links lead to updates both nationally and locally.
Centers for Disease Control and Prevention
Business & Economic Relief
Everyone is being hit by this crisis, both economically and socially. In late March, Portland City Council approved $3 million in emergency funding for COVID-19 response. This money is being used for small business and housing relief. Other resources continue to be available and more is on the way. Below are additional state and regional economic relief resources:
Regional Resources
City of Portland
- COVID Workforce Response Line: Multnomah County residents can call (503) 714-5989 workforce services and related resources. Hours of operation: Tues. and Thurs., 9:00-12:00 and Mon., Wed., Fri. 1:00-5:00.
- Utility Bureaus (Water and Environmental Services): SPUR (Small Businesses Program for Utility Relief) will provide one-time credits on qualifying small businesses’ sewer/stormwater/water bills. All applications will be evaluated using a racial equity and vulnerability lens. Applications open July 8 and close July 22. Sign up for an email notification at the link above.
- Prosper Portland: Economic and urban development agency for the city of Portland. Applications for Prosper Portland’s Small Business Relief Fund have closed. Need help? Email ProsperHotline@ProsperPortland.us or leave a voicemail at to (503) 823-3297.
- Business for a Better Portland: Leading efforts to advocate for small business and worker relief during the economic crisis. Visit their Switchboard where you can share asks and offers for the community.
- Greater Portland Inc: Hub for innovation and a workforce talent magnet.
- PDX Restaurant Alliance: Resources for employers and employees.
- Float: Crowdfunding and gift card purchases to support Portland's small businesses.
- MusicPortland: Donate to save Portland music venues.
- OAME Access To Capital: Access To Capital Program and Technical Assistance for businesses.
- EO Portland: Top 5 Resources for Portland’s Small Business Owner
1. Managing Cash in a Crisis
2. Forecasting
3. Managing Employees Remotely
4. Marketing During Times of Uncertainty
5. Selling in a Recession
City of Hillsboro
- COVID Workforce Response Line: Washington County residents can call (503) 766-5696 for workforce services and related resources. Hours of operation: Tues. and Thurs., 9:00-12:00 and Mon., Wed., Fri. 1:00-5:00.
- Business Resources & Small Business Emergency Relief Fund
- How to qualify for eviction protection
- Food 2 You—To request a food delivery, call 503-681-5090 on Tuesdays and Wednesdays, between noon to 4 pm.
City of Beaverton
- COVID Workforce Response Line: Washington County residents can call (503) 766-5696 for workforce services and related resources. Hours of operation: Tues. and Thurs., 9:00-12:00 and Mon., Wed., Fri. 1:00-5:00.
- Commercial Leasing Information for Small Businesses
- Emergency Business Assistance Program
City of Tigard
- COVID Workforce Response Line: Washington County residents can call (503) 766-5696 for workforce services and related resources. Hours of operation: Tues. and Thurs., 9:00-12:00 and Mon., Wed., Fri. 1:00-5:00.
- Resident Aid Fund of Tigard: This fund will provide at least four grants of up to $25,000 each to Tigard-serving nonprofits, faith organizations, or other agencies to provide immediate and necessary relief to impacted communities in Tigard. Deadline is April 24 at 5:00 pm.
City of Lake Oswego
City of Gresham
- Small Business Emergency Grant Program
- Gresham has placed a moratorium on commercial evictions for nonpayment related to coronavirus Contact: 503-618-2463 or CodeCompliance@GreshamOregon.gov for more information.
- For technical assistance or information about state, federal and private resources, email BusinessCovidSupport@GreshamOregon.gov or call 503-618-2115.
City of Eugene
Travel Portland
State of Oregon Resources
Oregon Employment Department: Information on Business Layoffs, Closures, and Unemployment Insurance Benefits related to COVID-19 including modified unemployment insurance benefits.
Oregon Small Business Advocate: The state office is working directly with businesses seeking answers and resources during the COVID-19 pandemic. Call 503-986-2193 or email Business.SOS@oregon.gov for more information.
- Entrepreneurial Development Loan Fund (EDLF) offers direct loans to help start-ups, micro-enterprises and small businesses expand or become established in Oregon.
- Oregon Business Development Fund (OBDF) provides direct loans that can be used for permanent working capital. Participants must create or retain jobs and must typically be a traded-sector business in manufacturing, processing or distribution.
- Oregon Royalty Fund (ORF) provides direct loans to help early stage (post R & D and prototyping), scalable, and high-margin small businesses obtain short-term working capital.
- Capital Access (CAP) provides a form of loan portfolio loss reserve so financial institutions may make business loans that carry higher than conventional risks while complying with federal and state banking regulations.
- Credit Enhancement Fund (CEF) provides loan guarantees to financial institutions in order to increase capital availability to small businesses.
- Business Survival Tips
Oregon Dept. of Revenue Tax Relief Options
SAIF: Oregon Workers’ Compensation Insurance and Benefits.
CCD Business Development Corp—microlending program focused on COVID-19 needs.
Work Systems: Hosting webinars every Monday, Wednesday and Friday at 2p.m. to assist laid off workers impacted by COVID-19.
Oregon Community Foundation: Offering grants for nonprofits and small businesses.
Pregame HQ: On-demand business coaching now available.
Work Share Oregon: Work Share provides an alternative for employers and workers who may be facing the prospect of a lay off situation.
Unions: Weekly workshops for union members and representative led by Oregon AFL-CIO.
OSU Guidance for Small Farms and Local Food (includes guidance for Food & Beverage operators).
Federal & National Resources
Small Business Administration: The SBA Economic Injury Disaster Loan (EIDL) and Paycheck Protection Program (PPP) are accepting applications.
- Payment Protection Program
- Lenders Accepting Applications in Oregon
- Economic Injury Disaster Loan Assistance
- Express Bridge Loans
- Debt Relief
Federal Reserve: The Federal Reserve’s Main Street Lending Program is providing roughly $600 billion in loans to businesses, with interest rates ranging from 2.5% to 4%. Unlike the PPP, the repayment term for a Main Street loan is four years and the loan can’t be forgiven.
U.S. Chamber of Commerce Foundation: The Save Small Business will distribute $5,000 grants to small employers in economically vulnerable communities in the United States and its territories.
U.S. Department of Labor Unemployment Insurance: New guidance on unemployment insurance flexibilities during COVID-19 outbreak.
International Revenue Service: Get Your Economic Impact Payment
COVID Workforce Response Lines
Work Systems established two phone lines to help Multnomah County and Washington County residents to workforce services and related resources.
The City of Portland and Multnomah County COVID Response Line: (503) 714-5989
Washington County Workforce COVID Response Line: (503) 766-5696
Hours of operation: Tues. and Thurs., 9:00-12:00 and Mon., Wed., Fri. 1:00-5:00
Languages: Spanish, English and other languages through a translation service
Available Services:
1. General assistance related to workforce system services and other resources (childcare, food assistance, housing, etc.).
2. Information and support related to filing an initial Unemployment Insurance claim.
- NOTE: They CANNOT HELP individuals who have already filed a claim. If you have received a letter from the State of Oregon that there is an error on your claim, your claim is on hold or has been denied, follow this link for information or contact the Unemployment Claims Center at 1-877-FILE-4-UI.
3. Remote TriMet Low-Income Fare enrollment. Individuals will need to have computer/internet access or a mobile device to do eligibility by video conference.
4. Job Information. Many employers are currently hiring such as grocery stores, manufacturers and delivery positions. We can provide leads for openings that are updated daily.
5. Assistance applying for SNAP benefits.
For questions related to Worksystems’ COVID Response Line contact: covid_response@worksystems.org.
Housing, Shelter & Utility Assistance
Coping with the existence of COVID-19 and how it has changed our daily lives is difficult enough. That’s why the City, County, State and federal government are all working to help provide relief for homeowners, renters and those experiencing homelessness.
Homeowners: Contact your mortgage servicer to determine whether or not your loan is backed by the Federal Government and to understand additional eligibility requirements. See the resources below for more information.
Renters: If you can demonstrate a substantial loss in income due to the COVID-19 pandemic you can defer your rent payments. Rent payments are not being forgiven, you will still be obligated to repay missed payments.
Federal and Private Mortgage Relief Information & FAQ.
Utilities: Portland General Electric, Pacific Power, Northwest Natural, and Portland Water and Environmental Services (sewer/stormwater/water) have all announced a suspension of disconnects and/or late fees to support the community during the COVID-19 outbreak.
- NW Natural | For more information visit www.nwnatural.com or call 1-800-422-4012
- Portland General | For more information visit www.portlandgeneral.com or call 800-542-8818
- Pacific Power | Customers can call 1-888-221-7070
- Portland Water & Environmental Services | Financial assistance on sewer/stormwater/water bills is available. For more information call 503-823-7770 or email PWBCustomerService@portlandoregon.gov
Regional Resources
- Portland Housing: Eviction Moratorium FAQ
- Multnomah County: Eviction Moratorium Information
- A Home for Everyone: List of service changes due to COVID-19.
- Home Forward: Short-term help paying rent.
- Portland Emergency Hygiene Stations: Hand washing stations and portable toilets map
- Portland Street Medicine: Provides medical care for people experiencing homelessness.
- Impact NW: Offers services to prevent homelessness.
- Fund for PPS Students - Free Internet
State & Federal Resources
- Oregon Housing and Community Services
- Oregon Tenant Rights
- 211 Utility Assistance Program: Online database to find utility assistance programs in Oregon and Southwest Washington.
Access to Health Care
Regional Resources
- Meds on Wheels | Prescription medicine delivery service provided by Portland Fire & Rescue. If you know of anyone having trouble obtaining prescriptions, please have them contact this referral line number: (971) 288-7687.
- Multnomah County Health Department | Assistance with insurance enrollment in multiple languages.
- Primary Care Clinics | Virtual and telemedicine services are available.
- Parkrose Student Health Center | Open to any school-aged youth in Multnomah County all summer.
- Coalition of Community Health Clinics| For more information, call (503) 546-4991 or email info@coalition-clinics.org.
State & Federal Resources
If you have lost your health insurance due to COVID-19, there are a number of different options depending on your circumstances. Those may include the following:
- Marketplace coverage through healthcare.oregon.gov
- Oregon Health Plan—OHP provides health care for low-income Oregonians.
- COBRA— When you lose job-based insurance, you may be offered COBRA continuation coverage by your former employer.
- State continuation— State continuation applies to those who have had continuous health coverage (not necessarily with the same employer) for at least three months before the date employment or coverage ended.
- Medicare— Medicare is for U.S. citizens 65 and older who meet residency requirements and some blind and disabled people younger than 65.
- Your previous employer decides to continue paying for employer-based coverage through a spouse’s insurance.
Nutrition Assistance
Putting food on the table to feed your family does not have to be an added stress. Families and individuals who have experienced a loss of income due to the COVID-19 pandemic may be eligible for SNAP or WIC. Many local organizations and community partners also continue to operate at a high demand to ensure children, seniors and our most vulnerable neighbors are fed during this crisis.
Regional Resources
- Oregon Food Bank: Find food near your home. For more information call (503) 505-7061 or email gethelp@oregonfoodbank.org.
- Blanchet House: Provides free to-go meals three times a day, six days a week. Call (503) 241-4340 for more information.
- Sunshine Division: Delivers emergency food boxes. Request a box.
- Multnomah County: School access sites.
State & Federal Resources
- Oregon Department of Human Services Food Assistance: food resource flyers available in 12 languages.
- Women, Infant, Children (WIC) (all services by phone currently; please dial 503-988-3503)
- Supplemental Assistance Nutrition Program (SNAP)
Economic Relief Partners
We’re all in this together, so we’re working together with partners from all over the region and state to ensure economic and social resilience and recovery. The City of Portland thanks its partners who are helping everyone in our community get through this crisis.
State of Oregon| COVID-19 Resources
Metro | COVID-19 Resources
Multnomah County | COVID-19 Resources
City of Gresham | COVID-19 Resources
City of Beaverton | COVID-19 Resources
City of Hillsboro | COVID-19 Resources
City of Lake Oswego | COVID-19 Resources
City of Eugene | COVID-19 Resources
Business for a Better Portland (BBP)
Portland Business Alliance (PBA)
Asian Pacific American Chamber of Commerce (APACC)
The Black American Chamber of Commerce (BACC)
Philippine American Chamber of Commerce of Oregon (PACCO)
Oregon Native American Chamber (ONACC)