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Results from October 2020 Survey

Blog Post
What Works Portland Citywide Survey Results from October on how bureaus determine whether to enter into or continue a contract. 

In the What Works Portland October newsletter, we learned about how the City is implementing new results-driven contracting approaches and shared about progress that we've made to improve technology procurements in particular. But most results-driven contracting strategies actually happen after those contracts are in place - or even after they're completed! 

So, in our survey we took things a step further and asked you to share how your bureau determines whether to enter or continue a contract. Thank you to everyone that took the time to complete the survey. The results helped inform our engagement of bureau procurement liaisons to explore how the City might support more active contracting practices in bureaus. Here is a quick summary of what we heard from you: 

  • Staff from five different bureaus participated in the survey.
  • Most respondents either did not know or stated there is not a process in their bureau for evaluating and documenting the outcomes of a contract, once that contract is completed.  
  • In general, responses indicated that the City does not have a consistent process for bringing performance information into expanding the scope of a contract or determining contract renewal.
  • Practices clearly vary amongst bureaus, however. We received several responses indicating that a few bureaus sometimes or always have formal criteria for determining whether to expand an existing scope of work or to renew a contract altogether.

Again, we extend our thanks to all respondents. The What Works Cities steering committee will continue to use this information to bring awareness to how data and evidence is used across the City. 

We encourage you to take this month’s survey onwhether your bureau maintains a data inventory.  For more comments or questions concerning our survey results, please contact whatworksportland@portlandorego…