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Official City of Portland seal. The image depicts Portlandia holding her trident backdropped by mountain and river, accompanied by the text 'City of Portland, Oregon 1851'

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  • Mayor Wheeler in front of City Hall
    Ted Wheeler
    Mayor
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    Carmen Rubio
    City Commissioner
  • Commissioner Dan Ryan
    Dan Ryan
    City Commissioner
  • Commissioner Rene Gonzalez
    Rene Gonzalez
    City Commissioner
  • Mapps: Kat Berbari Photo
    Mingus Mapps
    City Commissioner
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    Simone Rede
    City Auditor

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Scheduled maintenance on view/pay website Tuesday March 21st

Please note that system maintenance is scheduled for Tuesday March 21st between 6:15 p.m. and 8:00 p.m. During this time, customers will be unable to view or pay their bills online or pay on our 24-hour automated payment line. We apologize for the inconvenience.

Water

Bureau/Office
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. We’re committed to great water sources, public health, community relationships, and planning ahead. Our mission is to serve excellent water every minute of every day.
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Featured content

Pay my bill

Log in to my account

Start, stop, or transfer service

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Apply for financial assistance with your sewer, stormwater, water bill

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Report drinking water quality or pressure concerns

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About us

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About Portland's water system

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Lead and drinking water

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Cryptosporidium and drinking water

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Water Cooler - Water Bureau employee portal

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Who is my water provider?

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Sign up for the Water Bureau's Monthly Newsletter


Contact

Contact

Portland Water Bureau

emailPWBCustomerService@portlandoregon.gov
phone number503-823-7770

Follow on Social Media

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PWB on YouTube

Mailing address

1120 SW 5th Avenue, Suite 405
Portland, OR 97204

Related offices, programs, advisory groups, and projects

Picture of Financial Assistance

Financial assistance on your sewer, stormwater, water bill

map of Bull Run Treatment Projects in east Multnomah County, including the Improved Corrosion Control Treatment project off of Lusted Road and the Filtration project between Dodge Park Blvd and Bluff Road

Bull Run Treatment

Workers connect a fire hydrant to the water system.

Water Bureau Improvements

Photo of a lake with a small island in the middle and Mount Hood behind. The lake is surrounded by evergreen forest.

Water Efficiency Program

1900 SW 4th Ave building entrance.

Water Development Services

Photo of a class of young kids with their backs to us looking over the side of a concrete dam looking at a calm body of water with green mountains in the background.

Water Resources Education


News

How to catch a running toilet

Toilet leaks are the most common household leaks. There’s no better time than Fix a Leak Week (March 20-26) to track down household leaks that waste more than ONE TRILLION gallons of water nationwide each year.

March 20, 2023 11:27 am Blog post

Woman with crazed facial expression enthusiastically points at a toilet with blue water in the bowl.

Finding leaks from space

Yes, you read that right--from space! Learn how we're using satellites to find leaks and save water and money.

March 7, 2023 10:48 am Blog post

Satellite with emoji eyes and lips floating in space above the earth, surrounded by water droplets and water infrastructure (such as pipes, toilets, fire hydrants, etc.) and planets..

Bull Run Treatment Projects Update - February 2023

Please read our February 2023 Bull Run Treatment Project Update.

February 28, 2023 5:00 pm Newsletter


Bull Run Treatment Projects Update - January 2023

Please read our January 2023 Bull Run Treatment Project Update.

January 26, 2023 5:00 pm Newsletter


More news

Past Meetings and Hearings

Administrative Review Committee

March 14, 2023

Administrative Review Committee

February 14, 2023

Administrative Review Committee

December 13, 2022

Bull Run Working Group semi-annual meeting

November 9, 2022

Administrative Review Committee

November 8, 2022

More meetings and hearings

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The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services.  Request these services online or call 503-823-4000, Relay Service: 711. 

503-823-4000  Traducción e Interpretación | Biên Dịch và Thông Dịch  | 口笔译服务  |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad | Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas | अनुवादन तथा व्याख्या 

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General information

email311@portlandoregon.gov
phone number311 City of Portland general information hotline
phone number503-823-4000
Oregon Relay Service711 Oregon Relay Service

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Official City of Portland seal. The image depicts Portlandia holding her trident backdropped by mountain and river, accompanied by the text 'City of Portland, Oregon 1851'

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