information
Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

Water

Bureau/Office
Public Works
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. We’re committed to great water sources, public health, community relationships, and planning ahead. Our mission is to serve excellent water every minute of every day.
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Featured content

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Pay my bill

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Log in to my account

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Start, stop, or transfer service

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Apply for financial assistance with your sewer, stormwater, water bill

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Report drinking water quality or pressure concerns

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Sign up for Water or project newsletters

Illustration of Portland's water system, showing water moving from our two water sources, through treatment facilities, reservoirs, storage tanks, and pipes to reach a sink where someone is filling up a glass of water.

About Portland's water system

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Keeping your drinking water safe

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Building for the future

Portland Water Bureau staff testing water in a laboratory.

About Portland's drinking water quality

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Cryptosporidium and drinking water

Graphic composed of four photos: a person in a lab coat holds up and examines two filled beakers (top left); an employee in a button down smiles at the camera (top right); a construction worker in a Portland Water Bureau vest looks at a construction site (bottom right); an employee examines a piece of equipment (bottom right). A vertical blue stripe with wavy lines covers the right of the image. A dark blue icon with the outline of three people's silhouettes overlays the image.

About us

Contact

Portland Water Bureau

Water Bureau program contacts
PWBCustomerService@portlandoregon.gov
phone number503-823-7770Free interpretation is available.

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Mailing address

1120 SW 5th Avenue, Suite 405
Portland, OR 97204

Related offices, programs, and projects

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Portland Water Bureau customer service

map of Bull Run Treatment Projects in east Mult. Co.: Improved Corrosion Control Treatment project off of Lusted Rd and the Filtration project off Dodge Park Blvd

Bull Run Treatment

Workers connect a fire hydrant to the water system.

Water System Improvements

Bull Run lake with Mount Hood in the distance. The lake is surrounded by evergreen forest.

Water Efficiency Program

A water bureau employee examines a small container of water next to an open green water quality sampling station. Water is flowing from a spout in the sampling station.

Drinking Water Quality

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Water Resources Education

News

Struggling to make ends meet? Get help with your Portland water utilities bill

Things change. Whether you’ve lost a job or are feeling the pressures of rising costs, we can help. If you or someone you know is struggling to pay the sewer, stormwater, and water bill, please reach out. Many people don't realize they're eligible for one of our financial assistance programs.

Blog post

Graphic shows a customer service representative on the phone and reads: Contact us to find out if you qualify for financial assistance.

Bull Run Treatment Projects Update - Oct. 31, 2025

Please read our October 2025 Bull Run Treatment Projects Update.

Newsletter

Portland transitions to primary water source, the Bull Run Watershed

Secondary groundwater source provided supplemental water supply during a dry summer

Press release

Concrete dam with lake behind it and surrounded by forest with fall colors on the trees

Imagine a day without water

Oct. 16 is Imagine a Day Without Water, a national day to highlight the value of water in our lives. Take a moment to consider what a day without this vital resource would be like and all the work that happens every day above and below ground to make sure you’ll always have water when you need it.

Blog post

Black and white old-timey TV with "A day without water" written in all caps on the screen
More news

Past Meetings and Hearings

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