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Water

Bureau/Office
Public Works
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. We’re committed to great water sources, public health, community relationships, and planning ahead. Our mission is to serve excellent water every minute of every day.
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Featured content

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Pay my bill

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Log in to my account

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Start, stop, or transfer service

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Apply for financial assistance with your sewer, stormwater, water bill

A woman wearing a headset and sitting at a desk with an open computer smiles at the camera. A vertical blue stripe with wavy lines covers the right of the image. A light brown icon with a glass of water and a caution symbol overlays the image.

Report drinking water quality or pressure concerns

Three Water Bureau employees wearing high vis vests and hard hats use shovels to remove concrete from a hole in a street. A vertical blue stripe with wavy lines covers the right of the image. A light blue icon with an email symbol overlays the image.

Sign up for Water or project newsletters

Illustration of Portland's water system, showing water moving from our two water sources, through treatment facilities, reservoirs, storage tanks, and pipes to reach a sink where someone is filling up a glass of water.

About Portland's water system

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Keeping your drinking water safe

An illustration show two Portland Water Bureau employees wearing hard hats and vests guiding a pipe that is being lowered into a whole dug into a street.

Building for the future

Portland Water Bureau staff testing water in a laboratory.

About Portland's drinking water quality

A woman smiles as she sits in front of a table with lab equipment. A vertical blue stripe with wavy lines covers the right of the image. A light brown icon with the outline of a beaker overlays the image.

Cryptosporidium and drinking water

Graphic composed of four photos: a person in a lab coat holds up and examines two filled beakers (top left); an employee in a button down smiles at the camera (top right); a construction worker in a Portland Water Bureau vest looks at a construction site (bottom right); an employee examines a piece of equipment (bottom right). A vertical blue stripe with wavy lines covers the right of the image. A dark blue icon with the outline of three people's silhouettes overlays the image.

About us

Contact

Portland Water Bureau

Water Bureau program contacts
PWBCustomerService@portlandoregon.gov
phone number503-823-7770Free interpretation is available.

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LinkedIn
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Mailing address

1120 SW 5th Avenue, Suite 405
Portland, OR 97204

Related offices, programs, and projects

A picture of a person wearing a headset with a microphone. The right side of the picture is covered with a light blue stripe with three wavy lines. Overlaying the image and the stripe is a dark blue icon with white lines depicting a person talking on the phone.

Portland Water Bureau Customer Service

map of Bull Run Treatment Projects in east Multnomah County, including the Improved Corrosion Control Treatment project off of Lusted Road and the Filtration project between Dodge Park Blvd and Bluff Road

Bull Run Treatment

Workers connect a fire hydrant to the water system.

Water System Improvements

Bull Run lake with Mount Hood in the distance. The lake is surrounded by evergreen forest.

Water Efficiency Program

A water bureau employee examines a small container of water next to an open green water quality sampling station. Water is flowing from a spout in the sampling station.

Drinking Water Quality

Class of young kids with their backs to camera looking over the side of a concrete dam looking at a calm body of water with green mountains in the background.

Water Resources Education

News

Got plants? We've got smart summer watering tips for you!

What do efficient sprinklers, smart irrigation controllers, and personalized weekly watering updates have in common? They’re all ways you can help your plants stay happy while saving water and money! Whether you have an irrigation system or water by hand, we've got smart watering tips for you.

Blog post

Graphic reading July - Smart Irrigation Month - regionalh20.org with illustration of a water droplet and a green leaf.

Turning Water into Data

Environmental Specialists like Thomas Krause test thousands of samples a year to make sure Portland’s drinking water is clean and safe.

Blog post

A Water Bureau employee uses a glass jar to collect water from an open water quality sampling station: a green box with a water faucet inside.

Traffic advisory: SW Main Street to close between SW 3rd and 4th Avenues as work begins on the Thompson Elk Fountain

Beginning Monday, July 7, expect road closures on SW Main Street between SW 3rd and SW 4th Avenues. Closures will last through winter.

Traffic Advisory

Thompson Fountain Elk

Bull Run Treatment Projects Update - June 30, 2025

Please read our June 2025 Bull Run Treatment Projects Update.

Newsletter

More news

Past Meetings and Hearings

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