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COVID-19 Freeze for Multnomah County

The four-week (minimum) freeze is in effect through December 16th.

Apply for financial assistance

Fill out your application for financial help with your sewer, stormwater, and water bill.

Signing up usually takes about an hour.

We (the Bureau of Environmental Services and the Water Bureau) offer several financial assistance programs: 

  • Bill discount: You may be able to get a discount on every sewer, stormwater, and water bill.

  • Crisis voucher: If you've had a personal crisis and are enrolled in the bill discount program, you may be able to receive a voucher (a credit) of up to $500.

  • Utility Safety Net: If you’ve had a personal emergency that has significantly changed your income, this program may be able to help.

  • Water Leak Repair AssistanceDo you have a leaky toilet, faucet, or pipe? If you own your home and are enrolled in our bill discount program, we may be able to fix the leak for free.

To apply

Click below for the online or print application. Not sure if you qualify? Check out our Frequently Asked Questions Page for more information. The application also provides details about eligibility.

A few notes:

  • To complete the application, you'll need to provide income documentation for your gross household income (all sources of income, before deductions, for all household members) for the last 30 days.
  • Remember to click Submit & Sign after filling out the required fields.
  • After you fill out the application, please consider filling out the optional survey. It only takes a few minutes and it helps us serve Portlanders better.

Online Financial Assistance Application

Apply through Community Service Centers

We partner with eight Community Service Centers where you can make an appointment to establish eligibility for our program, as well as access other important social services. 

IRCO - Africa House

631 NE 102nd Ave.
503-253-4042

IRCO - Asian Family Services

8040 NE Sandy Blvd.
503-235-9396

SEI Community Services 

2205 NE Columbia Blvd.
503-285-0493

Native American Youth & Family Center

5135 NE Columbia Blvd.
503-288-8177

Latino Network

410 NE 18th Ave.
503-283-6881

Human Solutions Inc.

124 NE 181st Ave.
503-405-7875

Impact Northwest

10055 E. Burnside St. 
503-721-1740 

El Programma Hispano Catholico

333 SE 223rd Ave. Suite 100
Gresham, OR
503-669-8350