Storm damage recovery

Apply for financial assistance with your sewer, stormwater, water bill

Fill out your application for a bill discount, a crisis voucher, or a water leak repair assistance.
Two people sitting at a table looking at a paper form together. A laptop is open in front of one of them. A vertical blue stripe with wavy lines covers the right of the image. A light green icon with white hands cupping a dollar sign overlays the image.

Signing up usually takes about an hour.

On this Page
Español  (Spanish) | Русский (Russian) | Tiếng Việt (Vietnamese) | 华语(中文)(Chinese)

Types of assistance

We (the Bureau of Environmental Services and the Water Bureau) offer several financial assistance programs: 

  • Bill discount: You may be able to get a discount on every sewer, stormwater, and water bill.

  • Crisis voucher: If you've had a personal crisis and are enrolled in the bill discount program, you may be able to receive a voucher (a credit) of up to $500.

  • Water Leak Repair AssistanceDo you have a leaky toilet, faucet, or pipe? If you own your home and are enrolled in our bill discount program, we may be able to fix the leak for free.

How to apply

Click below for the online or print application. Not sure if you qualify? Check out our Frequently Asked Questions Page for more information. The application also provides details about eligibility.

A few notes:

  • To complete the application, you'll need to provide income documentation for your gross household income (all sources of income, before deductions, for all household members) for the last 30 days.
  • Remember to click Submit & Sign after filling out the required fields.
  • After you fill out the application, please consider filling out the optional survey. It only takes a few minutes and it helps us serve Portlanders better.

Online Financial Assistance Application

Income eligibility requirements

(Valid until July 2024)

*For each additional person in a Tier 1 household, add $450 to monthly income 
** For each additional person in a Tier 2 household, add $225 to monthly income
Family SizeTier 1 Discount
60% MFI
(monthly income)
Tier 2 Discount
30% MFI
(monthly income) 
1 personUnder $3,950Under $1,975
2 peopleUnder $4,515Under $2,258
3 peopleUnder $5,080Under $2,540
4 peopleUnder $5,640Under $2,820
5 peopleUnder $6,095Under $3,048
6 peopleUnder $6,614Under $3,307
7 peopleUnder $6,995Under $3,498
8 peopleUnder $7,445*Under $3,723**

Apply through Community Service Centers

We partner with eight Community Service Centers where you can make an appointment to establish eligibility for our program, as well as access other important social services. 

IRCO - Africa House

631 NE 102nd Ave.

IRCO - Asian Family Services

8040 NE Sandy Blvd.

SEI Community Services 

2205 NE Columbia Blvd.

Native American Youth & Family Center

5135 NE Columbia Blvd.

Latino Network

410 NE 18th Ave.

Our Just Future (formerly Human Solutions)

124 NE 181st Ave.

Impact Northwest

10055 E. Burnside St. 

El Programma Hispano Catholico

333 SE 223rd Ave. Suite 100
Gresham, OR