The form may take up to 15 minutes to complete. Rebates can take as long as three months to appear as a credit on your bill.
Step 1: Select an eligible toilet
The toilet you purchase must be WaterSense-labeled and on the WaterSense approved product list. Local plumbing suppliers are familiar with the WaterSense label. Be sure to save your receipts.
Residential accounts are eligible for up to two rebates up to $50 per toilet. Customers enrolled in the City's bill discount program are eligible for up to a $100 rebate per toilet.
Apartment buildings, condominiums, and other multi-family properties are eligible for up to 50 toilet rebates per Portland Water Bureau drinking water account.
Commercial accounts, such as businesses, restaurants, and schools, are eligible for up to 50 toilet or urinal rebates per Portland Water Bureau drinking water account.
Step 2: Install the new toilet and recycle your old toilet
The toilet must be installed at the location associated with your water account. You must also recycle your old toilet at one of the approved recycling centers. Be sure to get a receipt to show proof of recycling.
Environmentally Conscious Recycling: 12409 NE San Rafael St, Portland, OR 97230
S&H Landscape Recycling: 20200 SW Stafford Rd, Tualatin, OR 97062
Step 3: Complete the rebate application and get your rebate
Applying for a toilet rebate is easy, but you'll need a few things before you start:
- Your receipt from the purchase of the new WaterSense-labeled toilet
- Your receipt from recycling your old toilet
- Your City of Portland sewer, stormwater, water account number