Memorial Day closure

Most City of Portland offices will be closed Monday, May 27, in observance of Memorial Day.

Commercial ice machine rebate application

The Portland Water Bureau offers a rebate for commercial ice machine upgrades. When you replace a water-cooled ice machine with an eligible air-cooled model, you can qualify for a rebate worth 50 percent of the cost of the new eligible ice machine up to a maximum of $3,000.

This form may take up to 15 minutes to complete. Rebates can take as long as three months to appear as a credit on your bill.

On this Page

Step 1: Review current equipment and confirm new equipment eligibility

There must be an existing water-cooled ice machine at your location. Select an eligible air-cooled ice machine. A list of eligible ice machines can be found using the Energy Star Product Finder.

Before you purchase and install the new air-cooled ice machine, contact the Portland Water Bureau to confirm the new model you want to get is eligible for a rebate.

Phone: 503-823-4527


Step 2: Install new air-cooled ice machine

The new air-cooled ice machine must be installed at the property associated with the Portland Water Bureau account. Installation costs are not covered by the rebate. Be sure to keep all receipts.

Step 3: Recycle water-cooled ice machine

Recycle the old water-cooled ice machine through one of the approved recyclers listed below and on the rebate form. Be sure to get a receipt for the recycling.

Step 4: Email or mail completed application

Email or mail your completed form along with copies of receipts to the address below. Photos and scans are acceptable.

  • Commercial Ice Machine Rebate Form (completed and signed).
  • Sales receipt or invoice (a copy is acceptable).
  • Proof of recycling.


Mail: Portland Ice Machine Rebate
1120 SW 5th Ave, Suite 405
Portland, OR97204
United States

Commercial ice machine rebate form