Services, Guides, and Information

134 services and resources found
We provide free lead-in-water testing for residents, childcare providers, and schools. Learn how to request a free test kit on this page.
Request a paper copy of the Drinking Water Quality report, which is also available online. Each year the Portland Water Bureau provides the Drinking Water Quality Report to all of its customers. The report contains important information about Portland's drinking water and water system.
Need extra time to pay your sewer, stormwater, and water bill? You can set up payment arrangements online, over the phone, or by email.
Please contact us to request free services to make our programs and offerings more accessible to you.
Each year, we develop a Seasonal Water Supply Augmentation and Contingency Plan. This plan makes sure we're prepared for the range of potential drinking water supply and demand conditions that could occur in the Portland area.
You can sign up to automatically pay your sewer, stormwater, and water bill.
Sign up to receive an email when drinking water tests detect Cryptosporidium.
Want to save trees and reduce clutter? Sign up for a paperless sewer, stormwater, and water bill!
Our monthly email newsletter is your behind-the-scenes look at how we deliver excellent water every minute of every day. We also share a lot of water memes. Yes, memes.
Businesses, medical clinics, and other customers need to know when there are anticipated changes to our drinking water quality. Sign up to get an email or fax before we change drinking water sources or make an adjustment to our treatment.
¿Necesita más tiempo para pagar su factura de alcantarillado, aguas pluviales y agua? Puede establecer planes de pago en línea, por teléfono o por correo electrónico.

Source Water Assessment

State of Oregon Resource
This report from DEQ provides an assessment of Portland's drinking water sources, the Bull Run Watershed and Columbia South Shore Well Field.
If you're a business owner, operator, or tenant located in the Columbia South Shore Well Field, you can find the required hazardous materials reporting resources here.
Commercial and residential customers with backflow assemblies must hire a company to test their backflow assemblies once a year. After testing is complete, the test reports need to be mailed to the Water Bureau.
Stay informed about the Portland Water Bureau! Subscribe to receive FlashAlert traffic and news releases from Portland Water Bureau.
Taste and odor changes in drinking water can be caused by a variety of factors, including your home plumbing. Learn more about taste and odor issues in drinking water and how to troubleshoot them.
Nước của Portland vẫn an toàn để uống trong tình trạng thiếu nguồn cung trên toàn khu vực này.
Mỗi ngày, chúng tôi làm việc để đạt được sứ mệnh cung cấp nước uống an toàn cho khoảng một triệu người ở Oregon.
Tìm hiểu chất cách thức chì xâm nhập vào nước, làm thế nào để kiểm tra nồng độ chì và gia giảm sự phơi nhiễm với chì trong nước, và Thuỷ Cục đã và đang làm gì để giảm lượng chì trong nước

Title 21 Review

Title 21 is a set of codes that guide our work at the Portland Water Bureau.
If your water is discolored, the Water Bureau can help. In most cases, discolored water is temporary and should clear in a few hours or less.