Services, Guides, and Information
102 services and resources found
Find a HydroPark
Information
The Portland Water Bureau's HydroParks are water infrastructure facilities that have been transformed to also serve as neighborhood greenspaces. Find one near you.
Fixing water main breaks
Information
The Portland Water Bureau’s Maintenance & Construction crews are ready to respond to emergencies, including water main breaks, 24-hours a day, and seven days a week. On average, crews respond to 200 main breaks a year.
Get to know your groundwater
Information
Portland's groundwater improves the reliability of our water system by providing a robust secondary drinking water source that supplements the water we get from Bull Run. Together, these two water sources ensure that we can deliver excellent water every minute of every day.
Groundwater Protection Program
Information
Just like our rivers, our groundwater must be protected. The cities of Portland, Gresham, and Fairview have implemented the Groundwater Protection Program to protect the Columbia South Shore Well Field, a source of drinking water for nearly one million Oregonians.
How Bull Run is protected
Information
Portland has excellent water in part because generations of lawmakers, City staff, and community members have worked to protect Bull Run.
We are committed to reducing our impact on the climate. Here's an overview of the actions we're taking to reduce carbon emissions and become more energy efficient as we continue our essential work of serving drinking water to Portland.
Please email or call us if you have a concern about your bill. If we can’t resolve your concern, you may file a formal, written appeal to the Administrative Review Committee at no cost.
Learn more about different backflow prevention assemblies.
Water providers routinely measure pH, the water's acidity and alkalinity. The pH of Portland's water ranges between 8.0 and 9.0. You may want to measure water pH at your home if you have aquarium pets. This page contains our tips for you.
How to prepare for a water emergency
Information
At the Portland Water Bureau, we prepare as part of our daily work—hardening the backbone of our water system and building storage that will last for generations. In an emergency, everyone has a role to play. What's yours?
When temperatures are at or below freezing, water pipes can freeze or break. Whether you rent or own, there are steps you can take to protect your plumbing and reduce the risk of breaks.
How to read your sewer, stormwater, water bill
Information
This page explains how single-family residential customers can read and understand their bill.
Have questions about how to fill out your annual report for the Groundwater Protection Program? Start here.
Hydrate for Health
Information
A partnership between the Portland Water Bureau and Multnomah County's REACH Program focuses on water as a central part of a healthy lifestyle.
Learn how lead enters drinking water, how you can test for lead and reduce your exposure to lead in water, and what the Water Bureau is doing to reduce lead in water.
Keeping your drinking water safe
Information
Delivering safe, clean, and reliable drinking water is our highest priority.
Lead and drinking water
Information
Learn how lead enters drinking water, how you can test for lead and reduce your exposure to lead in water, and what the Water Bureau is doing to reduce lead in water.
The Portland Water Bureau provides free water testing for our customers in Portland, OR. Our testing meets the Oregon Department of Early Learning and Care lead testing requirements for licensed and license-exempt child care locations.
Learn more about our 2021-2025 Actions
Information
Learn more about the actions in the Plan to Advance Equity, Diversity, and Inclusion. Find the timing, lead teams, and questions for the data here.
Technical information about how and where to install backflow prevention assemblies.
Legionella and drinking water
Information
Learn about Legionella, what the Water Bureau is doing to protect public health, and steps everyone can take to prevent Legionella growth in their plumbing systems.
Log in to my account
External Resource
Log into your account to pay or manage your sewer, stormwater, and water bill
Maintaining water quality with hydrant flushing
Information
When we need to clean inside the city’s pipes, we flush water through hydrants. It’s one way we maintain excellent water quality.
Learn more about maintaining your water heater, how to troubleshoot basic problems, and when to call a plumber.
Find commonly used technical resources for public works permitting projects including transportation, sewer, stormwater, trees, and water manuals and standards.
See something we could improve on this page? Give website feedback.