Services, Guides, and Information

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Pay and manage your options on your City of Portland sewer, stormwater, and water bill. If you can’t pay your full bill, contact us.
From road closures to home heating tips, the City of Portland can help you stay safe when severe weather hits. We're responsible for your streets, parks, water, storm drains and garbage collection, which can all be impacted by winter weather. Up-to-date winter weather information can be found here.
This annual report contains important information about Portland's drinking water and water system.
You can apply for a permit to use water from hydrants. We offer annual hydrant permits and temporary hydrant permits. Read on for information about each type of permit.
Every second of the day, more than 2,250 miles of pipe deliver water throughout the Portland area. If you stretched those pipes end to end, you’d have to travel to Mexico City to catch a drop. How does it all work? Start here for the basics on the visible and invisible parts of our water system.
Located less than thirty miles east of Portland, the Bull Run Watershed's unique geography and rich history make it an iconic part of the story of our region. It serves as the primary drinking water supply for nearly one million people in the Portland metro area.

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We serve excellent water every minute of every day.
The Afloat Utility Debt Relief program has ended. All funding has been distributed.
If you'd like to use water from a specific hydrant, you can apply for a temporary hydrant permit. This permit allows you to use that hydrant for up to 90 days.
If you run a business that needs water at various places around the city, you can apply for an annual hydrant permit. The permit allows you to fill your truck or trailer tank at certain hydrants.
If you’re struggling to pay your sewer, stormwater, and water bill, we can help. Learn how to apply for a discount on your bill and view other resources for lowering your bill.
The City of Portland is returning to normal billing and collections operations. Customers who have past due accounts and do not contact us or make payments will face fees and may have their water shut off.
We depend on property owners to protect our community's health by installing backflow prevention assemblies where required. The Oregon Health Authority requires public water systems to have active backflow prevention and cross-connection control programs.

Benson Bubblers

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We maintain 52 Benson Bubblers and 74 one-bowl variations that provide drinking water to the public around town.
Frequently asked questions about online access and paying your sewer, stormwater, and water bill.
Investments in our water system today ensure access to clean and safe water for the entire region. We work hard to keep our infrastructure up to date and to prepare for emergencies.
We created a new process for assessing and mitigating potential environmental impacts of Water Bureau projects on City-owned land in the Bull Run Closure Area. The administrative rules were adopted in December 2021.
Annual compliance reports for the Water Bureau's Habitat Conservation Plan
Trang này giải thích cách khách hàng là gia đình đơn hộ có thể đọc và hiểu hóa đơn của họ.
Information about the 2023 Camp Creek Fire in the Bull Run Watershed. The fire is no longer active.
This is a short survey of landowners on Cedar Creek asking permission for Portland Water Bureau fish biologists to walk in Cedar Creek to perform a fish habitat study.
For over 100 years, Portland water customers have enjoyed high-quality drinking water at their taps. We are prepared to adapt and plan for a warming climate to continue to provide water that's safe and abundant for years to come.
Public Works Construction content is coming soon.
Esta página explica cómo los clientes residenciales unifamiliares pueden leer y entender su factura.