Services, Guides, and Information
64 services and resources found
Winter weather and City of Portland services
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From road closures to home heating tips, the City of Portland can help you stay safe when severe weather hits. We're responsible for your streets, parks, water, storm drains and garbage collection, which can all be impacted by winter weather. Up-to-date winter weather information can be found here.
2023 Drinking Water Quality Report
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This annual report contains important information about Portland's drinking water and water system.
About hydrant permits for nonpotable use
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You can apply for a permit to use water from hydrants. We offer annual hydrant permits and temporary hydrant permits. Read on for information about each type of permit.
About Portland's water system
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Every second of the day, more than 2,250 miles of pipe deliver water throughout the Portland area. If you stretched those pipes end to end, you’d have to travel to Mexico City to catch a drop. How does it all work? Start here for the basics on the visible and invisible parts of our water system.
About the Bull Run Watershed
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Located less than thirty miles east of Portland, the Bull Run Watershed's unique geography and rich history make it an iconic part of the story of our region. It serves as the primary drinking water supply for nearly one million people in the Portland metro area.
About us
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We serve excellent water every minute of every day.
Afloat: Utility Debt Relief
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The Afloat Utility Debt Relief program has ended. All funding has been distributed.
Afloat: Utility Debt Relief
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Avoid late fees and water service shutoff
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The City of Portland is returning to normal billing and collections operations. Customers who have past due accounts and do not contact us or make payments will face fees and may have their water shut off.
Backflow prevention and cross-connection control
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We depend on property owners to protect our community's health by installing backflow prevention assemblies where required. The Oregon Health Authority requires public water systems to have active backflow prevention and cross-connection control programs.
Benson Bubblers
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We maintain 52 Benson Bubblers and 74 one-bowl variations that provide drinking water to the public around town.
Bill payment questions
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Frequently asked questions about online access and paying your sewer, stormwater, and water bill.
Building for the future
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Investments in our water system today ensure access to clean and safe water for the entire region. We work hard to keep our infrastructure up to date and to prepare for emergencies.
Bull Run Administrative Rules
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We created a new process for assessing and mitigating potential environmental impacts of Water Bureau projects on City-owned land in the Bull Run Closure Area. The administrative rules were adopted in December 2021.
Annual compliance reports for the Water Bureau's Habitat Conservation Plan
Trang này giải thích cách khách hàng là gia đình đơn hộ có thể đọc và hiểu hóa đơn của họ.
Camp Creek Fire information
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Information about the 2023 Camp Creek Fire in the Bull Run Watershed. The fire is no longer active.
For over 100 years, Portland water customers have enjoyed high-quality drinking water at their taps. We are prepared to adapt and plan for a warming climate to continue to provide water that's safe and abundant for years to come.
Coming Soon: Public Works Construction
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Public Works Construction content is coming soon.
Esta página explica cómo los clientes residenciales unifamiliares pueden leer y entender su factura.
Contact the Water Bureau
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We're here to help. Choose from the list below to find the best way to contact us.
Cryptosporidium and drinking water
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Find Cryptosporidium test results and learn how we're changing our water treatment to address Cryptosporidium. If you have a condition that puts you at greater risk from Cryptosporidium in drinking water, find out how you can reduce your risk.
Customer Newsletter, Spring 2024
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Quarterly newsletter from Environmental Services and Portland Water — Portland's service providers for sewer, stormwater, and water. In this issue, find information on the importance of water, our new Smart Discount Program, how to prevent sewer backups, and gardening with Pacific Northwest plants.
Dodge Park
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Located at the confluence of the Sandy and Bull Run rivers, Dodge Park is a playground in Portland’s backyard. Just 20 miles east of Portland, the park offers year-round picnicking, fishing, and boating.
Drinking water test results
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We test Portland’s drinking water to make sure it meets all state and federal standards. You can see water quality reports and data on this page.
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