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Portland is a Sanctuary City

Find sanctuary city resources from the City of Portland's Immigrant & Refugee Program, including free legal services and state resources for reporting hate crimes, bias incidents, discrimination, and violations of Oregon's sanctuary laws.

Services, Guides, and Information

141 services and resources found

Pay my bill

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Pay and manage your options on your City of Portland sewer, stormwater, and water bill. If you can’t pay your full bill, contact us.

Winter weather and City of Portland services

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From road closures to home heating tips, the City of Portland can help you stay safe when severe weather hits. We're responsible for your streets, parks, water, storm drains and garbage collection, which can all be impacted by winter weather. Up-to-date winter weather information can be found here.

2023 Drinking Water Quality Report

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This annual report contains important information about Portland's drinking water and water system.

2024 Drinking Water Quality Report

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This annual report contains important information about Portland's drinking water and water system.

About hydrant permits for nonpotable use

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You can apply for a permit to use water from hydrants. We offer annual hydrant permits and temporary hydrant permits. Read on for information about each type of permit.

About Portland's water system

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Every second of the day, more than 2,250 miles of pipe deliver water throughout the Portland area. If you stretched those pipes end to end, you’d have to travel to Mexico City to catch a drop. How does it all work? Start here for the basics on the visible and invisible parts of our water system.

About the Bull Run Filtration Project

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The Portland Water Bureau is building a new filtration facility and pipelines to protect public health and comply with federal and state safe drinking water regulations. These improvements to the Bull Run water system will help keep our water safe and abundant for generations to come.

About the Bull Run Watershed

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Located less than thirty miles east of Portland, the Bull Run Watershed's unique geography and rich history make it an iconic part of the story of our region. It serves as the primary drinking water supply for nearly one million people in the Portland metro area.

About us

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We serve excellent water every minute of every day.

About water main breaks

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Portland Water Bureau crews are ready to respond to water main breaks 24 hours a day, seven days a week, in all weather conditions. On average, we respond to around 150–170 main breaks a year. Learn what main breaks are, how we fix them, and what to expect if a main break happens near you.

Afloat: Utility Debt Relief

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Afloat: Utility Debt Relief

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The Afloat Utility Debt Relief program has ended. All funding has been distributed.

Apply for a temporary hydrant permit

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If you'd like to use water from a specific hydrant, you can apply for a temporary hydrant permit. This permit allows you to use that hydrant for up to 90 days.

Apply for an annual hydrant permit

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If you run a business that needs water at various places around the city, you can apply for an annual hydrant permit. The permit allows you to fill your truck or trailer tank at certain hydrants.

Apply for financial assistance with your sewer, stormwater, water bill

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If you’re struggling to pay your sewer, stormwater, and water bill, we can help. Learn how to apply for a discount on your bill and view other resources for lowering your bill.

Avoid late fees and water service shutoff

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The City of Portland is returning to normal billing and collections operations. Customers who have past due accounts and do not contact us or make payments will face fees and may have their water shut off.

Backflow prevention and cross-connection control

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We depend on property owners to protect our community's health by installing backflow prevention assemblies where required. The Oregon Health Authority requires public water systems to have active backflow prevention and cross-connection control programs.

Benson Bubblers

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We maintain 52 Benson Bubblers and 74 one-bowl variations that provide drinking water to the public around town.

Beyond drinking water: Understanding your bill

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Thanks to the work of the Water Bureau and the Bureau of Environmental Services, clean water flows out of your taps, your toilets flush, stormwater flows away, and our local waterways are healthier than they’ve been in decades. Learn more about the services your Portland utility bills pay for.

Bill payment questions

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Frequently asked questions about online access and paying your sewer, stormwater, and water bill.

Building for the future

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Investments in our water system today ensure access to clean and safe water for the entire region. We work hard to keep our infrastructure up to date and to prepare for emergencies.

Bull Run Administrative Rules

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We created a new process for assessing and mitigating potential environmental impacts of Water Bureau projects on City-owned land in the Bull Run Closure Area. The administrative rules were adopted in December 2021.

Bull Run Habitat Conservation Plan compliance reports

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Annual compliance reports for the Water Bureau's Habitat Conservation Plan

Cách đọc hóa đơn nước thải, nước mưa, nước của quý vị (Vietnamese)

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Trang này giải thích cách khách hàng là gia đình đơn hộ có thể đọc và hiểu hóa đơn của họ.

Camp Creek Fire information

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Information about the 2023 Camp Creek Fire in the Bull Run Watershed. The fire is no longer active.

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