State closes I-5 southbound at Rose Quarter for 5 weeks starting Sept. 11

Plan for major delays. More at i5rosequarter.org. Visit Shift Your Trip to keep Portland moving.

Portland is a Sanctuary City

Learn more.

Services, guides, and information

139 services and resources found

Pay my bill

Popular
Service
Pay and manage your options on your City of Portland sewer, stormwater, and water bill. If you can’t pay your full bill, contact us.

Stay safe and warm in winter weather

Information
What to do when snow, ice, extreme cold, and winter storms hit Portland. How to get ready. Where to find information on road closures, travel tips, snow and ice routes, snowplow activity, freezing pipes, downed power lines, power outages, tree emergencies, and more.

2026 Drinking Water Quality Report

Information
This annual report contains important information about Portland's drinking water and water system.

About hydrant permits for nonpotable use

Information
You can apply for a permit to use water from hydrants. We offer annual hydrant permits and temporary hydrant permits. Read on for information about each type of permit.

About Portland's drinking water quality

Information
The Water Bureau strives to provide excellent drinking water every minute of every day. We work hard to protect public health by providing safe and reliable drinking water to homes and businesses in the Portland region.

About Portland's drinking water system

Information
Every second of the day, more than 2,250 miles of pipe deliver water throughout the Portland area. If you stretched those pipes end to end, you’d have to travel to Mexico City to catch a drop. How does it all work? Start here for the basics on the visible and invisible parts of our water system.

About the Bull Run Filtration Project

Information
The Portland Water Bureau is building a new filtration facility and pipelines to protect public health and comply with federal and state safe drinking water regulations. These improvements to the Bull Run water system will help keep our water safe and abundant for generations to come.

About the Bull Run Watershed

Information
Located less than thirty miles east of Portland, the Bull Run Watershed's unique geography and rich history make it an iconic part of the story of our region. It serves as the primary drinking water supply for nearly one million people in the Portland metro area.

About the Flood Safety Benefit Fee

Information
Your City of Portland utility bill includes a Flood Safety Benefit Fee. This fee helps fund flood safety infrastructure managed by the Urban Flood Safety & Water Quality District. This infrastructure helps prevent flooding along the Columbia River where thousands of Portlanders live and work.

About the Portland smart water meters project

Information
Portland’s water utilities are upgrading water meters across the city. The project will replace older water meters and install smart meters for all customers.

About us

Information
We serve excellent water every minute of every day.

About water main breaks

Information
Portland Water Bureau crews are ready to respond to water main breaks 24 hours a day, seven days a week, in all weather conditions. On average, we respond to around 150–180 main breaks a year. Learn what main breaks are, how we fix them, and what to expect if a main break happens near you.

Afloat: Utility Debt Relief

Information

Apply for a temporary hydrant permit

Service
If you'd like to use water from a specific hydrant, you can apply for a temporary hydrant permit. This permit allows you to use that hydrant for up to 90 days.

Apply for an annual hydrant permit

Service
If you run a business that needs water at various places around the city, you can apply for an annual hydrant permit. The permit allows you to fill your truck or trailer tank at certain hydrants.

Apply for financial assistance with your sewer, stormwater, water bill

Service
If you’re struggling to pay your sewer, stormwater, and water bill, we can help. Learn how to apply for a discount on your bill and view other resources for lowering your bill.

Backflow assembly installation requirements

Information
The Portland Water Bureau requires customers to install backflow prevention assemblies if there is an existing or potential cross-connection on their property. This page covers the legal requirements and technical information about how and where backflow prevention assemblies must be installed.

Backflow prevention and cross-connection control

Information
State law and Portland City Code require backflow prevention assemblies on properties with irrigation systems, fire sprinkler systems, or other cross-connection risks. Learn about Portland Water Bureau requirements for installation and testing of backflow prevention assemblies.

Benson Bubblers

Information
We maintain 52 Benson Bubblers and 74 one-bowl variations that provide drinking water to the public around town.

Beyond drinking water: Understanding what your utility bill pays for

Information
Most of your bill dollars pay for Portland’s sewer, stormwater, and water systems and services. Some charges on your bill pay for other important services, like flood safety infrastructure. Learn more about what your City of Portland utility bill pays for.

Building for the future

Information
Investments in our water system today ensure access to clean and safe water for the entire region. We work hard to keep our infrastructure up to date and to prepare for emergencies.

Bull Run Administrative Rules

Information
We created a new process for assessing and mitigating potential environmental impacts of Water Bureau projects on City-owned land in the Bull Run Closure Area. The administrative rules were adopted in December 2021.

Bull Run Filtration land use permitting process

Information
We began working through the extensive and complex land use permitting process for the filtration site in 2022. The land use process caused significant delays and cost increases for the Bull Run Filtration Project. Learn more about the process and how it affected the project.

Bull Run Habitat Conservation Plan compliance reports

Information
Annual compliance reports for the Water Bureau's Habitat Conservation Plan

Bull Run Water Supply Habitat Conservation Plan

City of Portland website
The Bull Run Water Supply Habitat Conservation Plan (HCP) is a 50-year plan that describes the Water Bureau’s work to protect and improve aquatic habitat and comply with the federal Endangered Species Act and Clean Water Act while continuing to use the Bull Run Watershed for water supply.

Filters

Filter by service type

Filter by information type

Filter by topic

See something we could improve on this page? Give website feedback.

Back to top