- Is there water leaking or gushing in the street from a main break?
- Is a hydrant leaking?
- Has a pipe broken at your property and you need the Water Bureau to temporarily shut off your water?
- Is there water construction in your neighborhood and you suddenly have no water without notice?
- Have firefighting activities in your neighborhood caused a loss in water pressure at your home?
Contact our water emergency line 24 hours a day, 7 days a week: 503-823-4874
On some occasions you may be asked to leave a message when there are a lot of callers. We will call you back as quickly as we are able. During large events such as major main breaks, we often receive hundreds of calls reporting the same issue. Before calling, you can check our Facebook, X (Twitter), and blog to see if crews are already responding to the issue.
Experiencing drinking water quality or pressure concerns? Monday through Friday, 8:30 am to 4:30 pm, you can contact our Water Quality Line at 503-823-7525. Learn more about reporting drinking water quality or pressure concerns.