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Businesses, medical clinics, and other customers need to know when there are anticipated changes to our drinking water quality. Sign up to get an email before we change drinking water sources or make an adjustment to our treatment.
Need to know when there are planned changes to water chemistry or city-wide water quality?
Some businesses, medical clinics, food and beverage production facilities, individuals and hobbyists need to know when we plan to make changes to our drinking water treatment or switch between water sources. Sign up for our water quality notifications to get an email when:
- there are changes in the drinking water source (Bull Run water or groundwater);
- significant adjustments are made to water treatment, such as pH or chlorine; or
- there may be a known systemwide issue that impacts you.
We do not use this list to send information about localized, temporary events such as main breaks or discolored water. Experiencing discolored water? Report it to our Water Quality Line.
There are typically 6 to 12 water quality notices per year.
If you are a business or commercial customer fill out this form:
Sign up for water quality notifications for businesses
If you are an individual or residential customer fill out this form: