Unusually high bill? You might have a leak.

If you find a water leak on your property, you can request an adjustment (or credit) to your sewer, stormwater, and water bill so you don’t have to pay for the increased water use. Find out more here.

Customer Alert - Call Center closes at 11:15 am on Thursday April 18th

Our call center will be closed from 11:15 am to 5:00 pm on Thursday April 18th due to an all-staff meeting. During this time customers can still pay on our view/pay bill website or on our 24-hour automated payment line. We apologize for the inconvenience.

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WIFIA financing for Bull Run Treatment Projects will save ratepayers millions and help shape Portland’s future

The Water Bureau has secured federal financing that provides significant benefits for Portland ratepayers while making important long-term improvements to the Bull Run water system.

March 5, 2021 1:00 pm Blog post

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WIFIA financing for Bull Run Treatment Projects will save ratepayers millions and help shape Portland’s future

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