Leaks are stressful! For homeowners that qualify based on income, we may be able to pay for the repair of your water leaks. Big leaks can mean big bills and this program is designed to help homeowners stay in their homes by offering support for costly repairs.
Each year we can help about 150 homeowners by fixing leaking toilets, washing machines, faucets, or underground water pipes. The Water Bureau works with community partners such as the African American Alliance for Homeownership, Community Energy Project and Multnomah County and with local plumbers to offer free water leak repair services.
One Customer’s Story
One NE Portland customer had a break in their home service line that was leaking more than 300 gallons per day. After a new service line, water use is back down to a very efficient 24 gallons per day.
“I still had huge water bills because of the leak and struggled to pay my bill, even with the assistance from the Water Bureau programs. Now I don't have to feel constant worry and guilt about using water and I'm able to pay my bill with a lot less stress. My husband passed away after battling cancer, so an expensive water leak was the last thing I needed last year. Thanks so much for the great help that was given. It is very much appreciated!”
Your property must have a single-family home with an active City of Portland drinking water account.
You must own your home.
You must live at the property and be directly responsible for paying the sewer, stormwater, and water bill.
You must be enrolled in the Portland Water Bureau/Bureau of Environmental Services Financial Assistance program.
What we can fix:
Faucets (kitchen, bathroom, bath)
In-wall pipe leak
Underground pipe leak
Inefficient clothes washer
Leaks we cannot help with:
Water heaters (some water heaters may be eligible for repair)
Water Leak Repair Program Application (English)
Solicitud del Programa de Reparación de Fugas de Agua (Español | Spanish)
Đơn Đăng ký Chương trình Sửa chữa Rò rỉ Nước (Tiếng Việt | Vietnamese)
Заявление на участие в программе по устранению утечек воды (Русский | Russian)
漏水维修计划申请 (简体中文 | Simplified Chinese)
We couldn’t do this work alone! We’ve worked with Multnomah County on this program since 1998. This year (2021), we’re thrilled announce that we’re expanding the program, adding the African American Alliance for Homeownership and Community Energy Project as partners. Customers apply for leak repair through the Water Bureau and once approved, they are referred to one of the three partners who coordinate the repair.
Contact us by email at email@example.com or call 503-823-4527.