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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

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Drinking Water Quality

Program
Public Works
The Water Bureau strives to provide excellent drinking water every minute of every day. We work hard to protect public health by providing safe and reliable drinking water to homes and businesses in the Portland region.
A water bureau employee examines a small container of water next to an open green water quality sampling station. Water is flowing from a spout in the sampling station.

Featured content

Portland Water Bureau staff testing water in a laboratory.

About Portland's drinking water quality

A photo collage of Portland Water Bureau staff testing drinking water, a large construction site, and kids sipping water from a drinking fountain.

2025 Drinking Water Quality Report

Illustration of person in a lab coat examining a test tube inside a lab.

Keeping your drinking water safe

A woman wearing a headset and sitting at a desk with an open computer smiles at the camera. A vertical blue stripe with wavy lines covers the right of the image. A light brown icon with a glass of water and a caution symbol overlays the image.

Report drinking water quality or pressure concerns

A kid wearing a red and white striped shirt is drinking cold, refreshing water from a glass.

Troubleshooting drinking water quality in your home

A hand filling up a glass with water from the tap. The water is a yellow to brown color.

What to do during a discolored water event

Man with black hair in a lab wearing a white lab coat holding a water sample.

Drinking water test results

Graphic with a photo of a bend in a copper pipe on the right, a picture of water coming out of a faucet into a glass in the middle, and a vertical blue stripe with wavy lines on the right. A light brown icon with the white outline of a pipe overlays the middle picture and the blue stripe.

Lead and drinking water

A woman smiles as she sits in front of a table with lab equipment. A vertical blue stripe with wavy lines covers the right of the image. A light brown icon with the outline of a beaker overlays the image.

Cryptosporidium and drinking water

A person filling up a glass of water under a kitchen faucet.

PFAS and drinking water

Downtown Portland with various buildings amidst green trees, transit lines, and roadways.

Water quality in large buildings

Three photos of different flushing techniques. First is water flowing out of an orange hydrant and gently splashing on the curb and street with a blue sign behind saying "flushing our system to maintain water quality". The middle photo has a woman opening a valve on a hydrant that has a hose connected to it and water is spraying out the end of the hose. The last photo is of a orange hydrant that has a red box - the autoflusher - attached to the side and water is splashing out the bottom of the box.

Maintaining water quality with hydrant flushing

Contact

Water Quality Line

Ask drinking water quality and pressure questions.
Report drinking water quality issues
WBWaterLine@portlandoregon.gov
phone number503-823-7525Monday - Friday, 8:30 am to 4:30 pm. Interpretation services available.

Related offices, programs, and projects

Concrete dam with lake behind it and surrounded by forest with fall colors on the trees

Water

Bull Run lake with Mount Hood in the distance. The lake is surrounded by evergreen forest.

Water Efficiency Program

Picture of a child at a Benson Bubbler water fountain.

Bull Run Filtration Project

News

Portland’s 2025 Drinking Water Quality Report shows top marks

Your drinking water is tested and safe, every step of the way. Read the Portland Water Bureau's 2025 Drinking Water Quality Report for test results from 2024, information about how we keep your drinking water safe, answer to common questions, and updates on treatment improvements.

Press release

A water bureau employee examines a small container of water next to an open green water quality sampling station. Water is flowing from a spout in the sampling station.
More news

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