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Portland Water Bureau Customer Service

Program
Public Works
Need more time to pay your sewer, stormwater, water bill? Give us a call or send us an email. We offer small, interest-free payment plans. Let us help you keep your account current, get your past-due bill on the right track, or find out if you qualify for our financial assistance program.
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Featured content

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Pay my bill

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Log in to my account

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Start, stop, or transfer service

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Apply for financial assistance with your sewer, stormwater, water bill

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Request a payment arrangement for a sewer, stormwater, water bill

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Clean River Rewards

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How to read your sewer, stormwater, water bill

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Customer Newsletter, Winter 2025

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Portland Water Bureau customer survey

Request a bill adjustment due to water leak

Water rates and charges

Sewer and stormwater rates and charges

Contact

Portland Water Bureau Customer Service

PWBCustomerService@portlandoregon.gov
phone number503-823-7770Free interpretation is available.

Related offices, programs, and projects

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Water

Aerial view of bridges over the Willamette River in Downtown Portland

Environmental Services

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Water Efficiency Program

News

Stories from the Home Water Leak Repair Program

Do you have a leaky toilet? Is your water service line leaking? If the answer is yes, you may be able to get it fixed for free through the Portland Water Bureau's Home Water Leak Repair Program.

Blog post

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More news

Past Meetings and Hearings

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