About this debt relief
The Water Bureau and the Bureau of Environmental Services are using this funding to give bill credits to low-income households with debt related to the COVID-19 pandemic. We won’t be able to eliminate all debt, but we aim to reduce debt enough to make a difference.
What's happening now
The Afloat: Utility Debt Relief application was open from March 7th to April 11. We received 2,601 applications. 2,004 accounts will get an Afloat credit - all eligible applications received funding. If you have not received an update by May 23, you can contact us at firstname.lastname@example.org or 503-823-7770.
Frequently asked questions
See our frequently asked questions.