Services and Resources for Water, stormwater, and sewer
The Water Bureau works with community partners and local plumbers to offer free water leak repair services for income-qualified homeowners in Portland. Through this program, we can arrange to repair leaking toilets, faucets, or underground water pipes. Sewer repairs are not eligible.
Water Management and Conservation Plan
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To fulfill requirements from the State of Oregon and to adhere to the value of careful stewardship of natural resources, the bureau follows its Water Management and Conservation Plan to use water as efficiently and sustainably as possible.
Water quality
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The Water Bureau strives to provide excellent drinking water every minute of every day. We work hard to protect public health by providing safe and reliable drinking water to homes and businesses in the Portland region.
Water quality in large buildings
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Maintaining water quality all the way to your tap is a shared responsibility. We deliver safe and reliable drinking water to your property. As a building owner or property manager, you're responsible for maintaining water quality once the water enters your building.
Water rates and charges
Rates
The Water Bureau delivers water service to Portland residents and businesses.
Watershed restoration leads to cleaner water, builds community resiliency, and makes Portland healthier and more livable for people, fish, and wildlife. Restoration work restores the functions that communities rely on from natural systems (aka nature).
What is a brownfield?
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What is a brownfield? Brownfields are properties that are either contaminated or that people think might be contaminated. Learn more about brownfields on this page.
What to Do After a Sewer Backup
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Environmental Services works to build and maintain a safe and efficient sewer and stormwater system. We identify and replace sewer lines with capacity problems or pipes that are in danger of failing. But, if a sewer pipe becomes plugged with wipes, garbage, debris, or grease, backups can occur.
What to do during a discolored water event
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If you have yellow or brown water at your tap and are impacted by a discolored water event, the Water Bureau is here to help. Learn more about what to do during these events.
A brief guide on what community can expect during ongoing construction projects conducted by the Water Bureau.
What to Expect During Construction
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A brief guide on what community can expect during ongoing construction projects conducted by Environmental Services.
What you can (and can't) flush
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The only three things you can safely flush down the toilet into the sewer system are the three Ps —pee, poop and (toilet) paper. Nothing else. Remember: Wipes clog pipes. Even if it says "flushable" — it’s not.
What you can do to help stop invasive plants
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Help protect our regional and state natural resources by helping to detect invasive plants early so they can be stopped from spreading and damaging our environment. Find resources and recommendations for what you can do to help stop invasive plants.
When groundwater has been used
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Groundwater from the Columbia South Shore Well Field is used as a secondary source for customers served by the Bull Run supply and also provides supplemental supply during the high-demand summer season. This page lists all the times we have used groundwater.
Environmental Services delivers sanitary sewer and stormwater services to Portland residents and businesses. Rates and charges are allocated towards various services that protect public health and our environment.
Mount Tabor Reservoir 6 is under construction to repair structural issues.
Why is my home water use suddenly high?
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From a toilet leak to visiting house guests to watering the garden, there are many reasons why your home water use might be higher than normal. Here are some questions that can help you locate the cause.
Frequently asked questions for the Willamette River Crossing project, an initiative to build an earthquake-resilient water line deep under the Willamette River.
Frequently asked questions about changes to the Willamette River Crossing (WRX) project schedule. The project will build an earthquake-resilient water line deep under the Willamette River.
Willamette River Crossing project overview
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The Willamette River Crossing project will deliver water to the west side of the river, even after an earthquake. The improvements we’re making will enhance our water system’s resilience and reduce future risks, ensuring safe and abundant water for generations to come.
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