Services and Information for Water, stormwater, and sewer

Use a discount calculator to see how your savings will increase with each step you take to let stormwater runoff from your roof, driveway, or parking lot safely soak into the ground on your property.

Pay and manage your options on your City of Portland sewer, stormwater, and water bill. During the COVID-19 emergency, we are not charging late fees and will not disconnect water due to payment issues. Customers are still responsible for charges accrued during this time.

We offer flexible loans for eligible properties to perform environmental cleanup. Nonprofit organizations may be able to access these funds as grants.

We offer financial assistance for eligible properties to receive environmental site assessment reports. Projects must demonstrate financial need and community benefit. Please give us a call to find out if your project is eligible. Applications are accepted on a rolling basis.

If you have a project that benefits your community and the environment, you can apply for a Community Watershed Stewardship Program (CWSP) grant of up to $12,000. The two-page pre-application for projects is due by 4 p.m. on the first Friday of February each year.

To get a 1200-Z or 1200-A general NPDES stormwater discharge permit for an industrial site in City limits, start here. We receive and process applications for general stormwater permits. The City is the authorized agent for the Oregon Department of Environmental Quality (DEQ).

Mini-grants are available from the Community Watershed Stewardship Program (CWSP). These grants provide gift certificates for native plants that benefit the watershed. They are available to community groups or individuals. We accept and review applications year-round. Download the application here.

Your company may need a permit to discharge process wastewater to the City sewer. Download the Industrial Wastewater Discharge Permit application here.

If you received a required connection notice from the City that you need to correct your sewer connection, then you can apply for a sewer loan. Loans are available for City fees and plumbing costs. Environmental Services is the contact for all sewer connection loans.

Help take care of Green Streets in your neighborhood. It takes only a few minutes to sign up and find available Green Streets to adopt. Thank you for helping us keep our rivers and streams clean.

Your company may need a permit or other authorization to discharge wastewater into City sewers. To find out, first complete this environmental survey. We will review your completed survey and notify you if your company requires authorization or permit.

The fee statement request (W-6) form is for projects that will require public water system work. The Water Bureau will give an estimate of our cost to provide the requested service to the site.

Rebates are available for purchasing a WaterSense-labeled irrigation controller or sprinkler nozzles. Anyone with an active City of Portland sewer/stormwater/water account can apply for rebates.

If the rain that runs off your roof, driveway, or parking lot safely soaks into the ground on your property instead of running into the storm drain or street, you may be eligible to receive a discount on your water/sewer/stormwater bill. Register for the Clean River Rewards program here.

Our green street planters can get clogged, littered with trash, or need maintenance. If you notice a problem with a green street planter, please notify us. We welcome your help in keeping our rivers and streams clean.

Please report sewer-related odors to us. Do you smell a foul odor from the Columbia Boulevard Wastewater Treatment Plant? Does a storm drain, manhole, or green street seem to have a sewer smell?

If you have a sewer backup in your home or business or you notice sewage being released into the environment, call us to report it.

Call our hotline 24 hours a day, seven days a week to report pollution or spills. For example: if someone is washing paint down a storm drain, or if you see a strange discharge coming from a pipe.

Many invasive plant species are harmful to habitats and the environment. Environmental Services can help with removal of certain invasive plants. See a list of the plant species we can help with in the instructions below. If you find any of these plants, please report them.