Water, stormwater, and sewer
Pay your bill or report a problem, conservation resources
Services and Resources
Programs
News and Notices
Filtration Neighbor Update - Sept. 13, 2024
Please read the Sept. 13, 2024 Bull Run Treatment Project Construction Activity Update.
Newsletter
Filtration Neighbor Update - Sept. 7, 2024
Please read the Sept. 7, 2024 Bull Run Treatment Project Construction Activity Update.
Newsletter
Filtration Neighbor Update - Aug. 30, 2024
Please read the Aug. 30, 2024 Bull Run Treatment Project Construction Activity Update.
Newsletter
Ombudsman finds Water Bureau overcharged for past returned payment fees, recommends removing such fees going forward
After a complaint, the Ombudsman investigated the Water Bureau’s practice of charging fees for returned payments. The Ombudsman recommended the Bureau notify customers impacted by a past overcharge that they are entitled to a refund, and that the Bureau remove returned payment fees going forward.
Report
Filtration Neighbor Update - Aug. 23, 2024
Please read the Aug. 23, 2024 Bull Run Treatment Project Construction Activity Update.
Newsletter
Construction and Maintenance
Strategic and Planning Projects
Upcoming Events
Bull Run Filtration: Neighbor Update Meeting (October 2024)
Bull Run Filtration: Coffee with the Contractor (November 2024)
Bureaus and Offices
See something we could improve on this page? Give website feedback.