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The Portland Water Bureau is monitoring a fire in the Bull Run Watershed

Tap water remains safe to drink. More information or follow the Portland Water Bureau on X (Twitter) and Facebook for updates. Español | Tiếng Việt | 简体中文 | Русский| українська | Soomaali | Română | नेपाली | Chuukese

Customer Alert - Call Center closes at 11:45 am on Thursday October 5th

Our call center will be closed from 11:45 am to 5:00 pm on Thursday October 5th due to an all-staff meeting. During this time customers can still pay on our view/pay bill website or on our 24-hour automated payment line. We apologize for the inconvenience.

Water

Bureau/Office
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. We’re committed to great water sources, public health, community relationships, and planning ahead. Our mission is to serve excellent water every minute of every day.
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Featured content

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Pay my bill

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Log in to my account

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Start, stop, or transfer service

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Apply for financial assistance with your sewer, stormwater, water bill

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Report drinking water quality or pressure concerns

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About us

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About Portland's water system

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Lead and drinking water

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Cryptosporidium and drinking water

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Water Cooler - Water Bureau employee portal

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Who is my water provider?

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Sign up for the Water Bureau's Monthly Newsletter


Contact

Contact

Portland Water Bureau

emailPWBCustomerService@portlandoregon.gov
phone number503-823-7770

Follow on Social Media

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Mailing address

1120 SW 5th Avenue, Suite 405
Portland, OR 97204

Related offices, programs, advisory groups, and projects

Picture of Financial Assistance

Financial assistance on your sewer, stormwater, water bill

map of Bull Run Treatment Projects in east Multnomah County, including the Improved Corrosion Control Treatment project off of Lusted Road and the Filtration project between Dodge Park Blvd and Bluff Road

Bull Run Treatment

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Water System Improvements

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Water Efficiency Program

1900 SW 4th Ave building entrance.

Water Development Services

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Water Resources Education


News

Portland Water Bureau Climate Expert to Join Upcoming White House Climate Resilience Summit

Today, Thursday, Sept. 28, 2023, the Portland Water Bureau’s lead climate expert Kavita Heyn will be participating in the first-ever White House Summit on Building Climate Resilient Communities.

September 28, 2023 9:45 am Press release

Headshot of Kavita Heyn in front of a tree

Preparing for the future: Enhancing our system’s resilience to wildfire with filtration

At the Water Bureau we’re always looking to the future and proactive ways to ensure our drinking water stays safe and plentiful. The new filtration facility is a key step to enhance our supply resilience to wildfire and extreme weather events.

September 27, 2023 8:00 am Blog post

Photo of Bull Run reservoir with smoke from camp creek fire in the distance

Bull Run Treatment Projects Update - August 2023

Please read our August 2023 Bull Run Treatment Project Update.

August 8, 2023 5:00 pm Newsletter


Filtration Neighbor Update - July 21, 2023

July 13, 2023 5:00 pm Newsletter


More news

Past Meetings and Hearings

Administrative Review Committee

September 12, 2023

Administrative Review Committee

August 8, 2023

Administrative Review Committee

July 11, 2023

Administrative Review Committee

June 13, 2023

Administrative Review Committee

May 9, 2023

More meetings and hearings

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The City of Portland ensures meaningful access to City programs, services, and activities to comply with Civil Rights Title VI and ADA Title II laws and reasonably provides: translation, interpretation, modifications, accommodations, alternative formats, auxiliary aids and services.  Request these services online or call 503-823-4000, Relay Service: 711. 

503-823-4000  Traducción e Interpretación | Biên Dịch và Thông Dịch  | 口笔译服务  |  Устный и письменный перевод  |  Turjumaad iyo Fasiraad | Письмовий і усний переклад  |  Traducere și interpretariat  |  Chiaku me Awewen Kapas | अनुवादन तथा व्याख्या 

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General information

email311@portlandoregon.gov
phone number311 Information and Customer Service
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Official City of Portland seal. The image depicts Portlandia holding her trident backdropped by mountain and river, accompanied by the text 'City of Portland, Oregon 1851'

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