danger
Martin Luther King Jr. Day closure

Most City of Portland offices will be closed Monday, Jan. 19, to observe Martin Luther King Jr. Day.

information
Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

Water

Bureau/Office
Public Works
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. We’re committed to great water sources, public health, community relationships, and planning ahead. Our mission is to serve excellent water every minute of every day.
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Featured content

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Pay my bill

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Log in to my account

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Start, stop, or transfer service

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Apply for financial assistance with your sewer, stormwater, water bill

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Report drinking water quality or pressure concerns

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Sign up for Water or project newsletters

Illustration of Portland's water system, showing water moving from our two water sources, through treatment facilities, reservoirs, storage tanks, and pipes to reach a sink where someone is filling up a glass of water.

About Portland's water system

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Keeping your drinking water safe

An illustration show two Portland Water Bureau employees wearing hard hats and vests guiding a pipe that is being lowered into a whole dug into a street.

Building for the future

Portland Water Bureau staff testing water in a laboratory.

About Portland's drinking water quality

A woman smiles as she sits in front of a table with lab equipment. A vertical blue stripe with wavy lines covers the right of the image. A light brown icon with the outline of a beaker overlays the image.

Cryptosporidium and drinking water

Graphic composed of four photos: a person in a lab coat holds up and examines two filled beakers (top left); an employee in a button down smiles at the camera (top right); a construction worker in a Portland Water Bureau vest looks at a construction site (bottom right); an employee examines a piece of equipment (bottom right). A vertical blue stripe with wavy lines covers the right of the image. A dark blue icon with the outline of three people's silhouettes overlays the image.

About us

Contact

Portland Water Bureau

Water Bureau program contacts
PWBCustomerService@portlandoregon.gov
phone number503-823-7770Free interpretation is available.

Follow on Social Media

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LinkedIn
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Nextdoor

Mailing address

1120 SW 5th Avenue, Suite 405
Portland, OR 97204

Related offices, programs, and projects

A person talking into a headset with a microphone. Overlaying the right side is an icon illustration of a person talking on the phone

Portland Water Bureau customer service

map of Bull Run Treatment Projects in east Mult. Co.: Improved Corrosion Control Treatment project off of Lusted Rd and the Filtration project off Dodge Park Blvd

Bull Run Treatment

Workers connect a fire hydrant to the water system.

Water System Improvements

Bull Run lake with Mount Hood in the distance. The lake is surrounded by evergreen forest.

Water Efficiency Program

A water bureau employee examines a small container of water next to an open green water quality sampling station. Water is flowing from a spout in the sampling station.

Drinking water quality

Class of young kids with their backs to camera looking over the side of a concrete dam looking at a calm body of water with green mountains in the background.

Water Resources Education

News

Traffic Advisory: SW First Ave closed north of SW Arthur to SW Sheridan due to water main break

SW Arthur remains open to traffic. Drivers can avoid the area by detouring to SW Fourth Ave or by taking the SW Naito Parkway exit from SW Kelly Ave.

Traffic Advisory

A water bureau holds up a "slow" sign on a roadway to direct traffic.

A Portland Water guide to native plant sale season

Looking to save water outdoors? Try planting more native plants, which require less water than most non-native plants. Not sure where to begin? Don’t panic! Get a head start with this guide to native plant sale season.

Blog post

Close of view of a Kinnikinnick plant showing off the dark green leaves and delicate pink flowers

Bull Run Treatment Projects Update - Dec. 31, 2025

Please read our December 2025 Bull Run Treatment Projects Update.

Newsletter

Portland transitions to primary water source, the Bull Run Watershed

Heavy rains caused a rapid increase in turbidity (organic material in the water) in the Bull Run Watershed. A return to more seasonal weather has allowed the turbidity to settle, allowing us to resume serving water from our primary water source, the Bull Run Watershed.

Press release

Dam one in the Bull Run Watershed with fall colors
More news

Events

Administrative Review Committee

The Administrative Review Committee reviews ratepayer requests for account adjustments, proposed account actions, and other disputes concerning water, sewer, and/or stormwater accounts.

9:30 am – 10:30 am
Public Meeting
More events

Past Meetings and Hearings

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