Water

Bureau/Office
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. We’re committed to great water sources, public health, community relationships, and planning ahead. Our mission is to serve excellent water every minute of every day.
Concrete dam with lake behind it and surrounded by forest with fall colors on the trees

Featured content

Pay your sewer, stormwater, and water bill

Apply for financial assistance with your water, sewer, stormwater bill

Report drinking water quality or pressure concerns

A small green plant appears to grow out of a pile of coins

FAQs: Financial assistance for your sewer, stormwater, and water bill

black rotary telephone against a white background

Contact the Water Bureau

Dozens of water bureau team members pose in front of a building

About us

A corroded and non-corroded pipe sit side by side on a display in a room.

About Portland's Water System

A person filling up a glass of water under a kitchen faucet.

Lead and drinking water

A serene photo of a blue lake reflecting Mt Hood and rolling hills covered in green trees in the background.

Cryptosporidium and drinking water

picture of a glass jar full of water and four glasses sitting on a cookie of a tree trunk

Water Cooler - Water Bureau employee portal

logo for the regional water providers consortium depicting a bridge over a river and trees

Who is my water provider?

A kitten sips water from a glass with the words "I heart tap water" over the image

Sign up for the Water Bureau's Monthly Newsletter

Contact

Contact

Portland Water Bureau

PWBCustomerService@portlandoregon.gov
phone number503-823-7770

Follow on Social Media

PortlandWaterBureau
portlandwater
portlandwaterbureau
PWB on YouTube

Mailing address

1120 SW 5th Avenue, Suite 405
Portland, OR 97204

Related offices, programs, advisory groups, and projects

Picture of Financial Assistance

Financial assistance on your sewer, stormwater, water bill

map of Bull Run Treatment Projects in east Multnomah County, including the Improved Corrosion Control Treatment project off of Lusted Road and the Filtration project between Dodge Park Blvd and Bluff Road

Bull Run Treatment

Workers connect a fire hydrant to the water system.

Water Bureau Improvements

Photo of a lake with a small island in the middle and Mount Hood behind. The lake is surrounded by evergreen forest.

Water Efficiency Program

1900 SW 4th Ave building entrance.

Water Development Services

Photo of a class of young kids with their backs to us looking over the side of a concrete dam looking at a calm body of water with green mountains in the background.

Water Resources Education

News

Bull Run Treatment Projects at Portland City Council Meeting November 30, 2022

Updated Public notice

Water, uninterrupted: Your investments in Portland’s water systems are paying off.

After several weeks of relying on our supplemental water source, groundwater from the Columbia South Shore Well Field, the Portland Water Bureau returned to 100 percent Bull Run water last week.

Press release

Photo of a dam. Some trees surrounding the dam have leaves turning yellow.

Seeing tea-colored drinking water? It is natural color from the forest.

Some Portland-area residents may be noticing a harmless discoloration from fine organic matter from the forest floor in the Bull Run Watershed.

News article

Bull Run Treatment Projects Construction Activity Update - November 15, 2022

Please read the November 15, 2022 Bull Run Treatment Project Construction Activity Update.

Newsletter

More news

Events

Administrative Review Committee

The Administrative Review Committee reviews ratepayer requests for account adjustments, proposed account actions, and other disputes concerning water, sewer, and/or stormwater accounts.

9:30 am – 10:30 am
Public Meeting
More events

Past Meetings and Hearings

See something we could improve on this page? Give website feedback.