Water

Bureau/Office
The City of Portland Water Bureau serves water to nearly a quarter of all Oregonians. We’re committed to great water sources, public health, community relationships, and planning ahead. Our mission is to serve excellent water every minute of every day.
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Featured content

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Pay my bill

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Log in to my account

An icon of house with a water droplet inside it, set inside a blue circle in front of a light blue background

Start, stop, or transfer service

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Apply for financial assistance with your sewer, stormwater, water bill

Two young girls sit next to each other at a table. They both hold a glass of water, and are smiling at each other.

Report drinking water quality or pressure concerns

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About us

A corroded and non-corroded pipe sit side by side on a display in a room.

About Portland's water system

A person filling up a glass of water under a kitchen faucet.

Lead and drinking water

A serene photo of a blue lake reflecting Mt Hood and rolling hills covered in green trees in the background.

Cryptosporidium and drinking water

picture of a glass jar full of water and four glasses sitting on a cookie of a tree trunk

Water Cooler - Water Bureau employee portal

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Who is my water provider?

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Sign up for the Water Bureau's Monthly Newsletter

Contact

Portland Water Bureau

PWBCustomerService@portlandoregon.gov
phone number503-823-7770

Follow on Social Media

PortlandWaterBureau
portlandwater
portlandwaterbureau
PWB on YouTube

Mailing address

1120 SW 5th Avenue, Suite 405
Portland, OR 97204

Related offices, programs, advisory groups, and projects

Picture of Financial Assistance

Financial assistance on your sewer, stormwater, water bill

map of Bull Run Treatment Projects in east Multnomah County, including the Improved Corrosion Control Treatment project off of Lusted Road and the Filtration project between Dodge Park Blvd and Bluff Road

Bull Run Treatment

Workers connect a fire hydrant to the water system.

Water System Improvements

Photo of a lake with a small island in the middle and Mount Hood behind. The lake is surrounded by evergreen forest.

Water Efficiency Program

1900 SW 4th Ave building entrance.

Water Development Services

Photo of a class of young kids with their backs to us looking over the side of a concrete dam looking at a calm body of water with green mountains in the background.

Water Resources Education

News

Portland Water Bureau Climate Expert to Join Upcoming White House Climate Resilience Summit

Today, Thursday, Sept. 28, 2023, the Portland Water Bureau’s lead climate expert Kavita Heyn will be participating in the first-ever White House Summit on Building Climate Resilient Communities.

Press release

Headshot of Kavita Heyn in front of a tree

Preparing for the future: Enhancing our system’s resilience to wildfire with filtration

At the Water Bureau we’re always looking to the future and proactive ways to ensure our drinking water stays safe and plentiful. The new filtration facility is a key step to enhance our supply resilience to wildfire and extreme weather events.

Blog post

Photo of Bull Run reservoir with smoke from camp creek fire in the distance

Bull Run Treatment Projects Update - August 2023

Please read our August 2023 Bull Run Treatment Project Update.

Newsletter

Filtration Neighbor Update - July 21, 2023

Newsletter

More news

Past Meetings and Hearings

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