The instructions listed below use the BIKETOWNpdx mobile app. Use the links below to get the apps that work with your device:
How to active your BIKETOWN for All membership
Below are step-by-step instructions for how to activate your BIKETOWN for All membership using the BIKETOWNpdx mobile app:
Open your BIKETOWNpdx mobile app
Follow the prompts to set up your account
Be sure to attach a payment method to your account (to learn how to attach the prepaid Visa card included in Option 2 and 3 Transportation Wallets, see below)
Open the menu (top left-hand corner)
Select “Memberships / Get Unlimited Classic 45 minute rides”
Select the first plan ($8.25/ month) - Note that plugging in a promotion code zero's out the $8.25/ month rate
Enter the promo code provided in your Transportation Wallet
Select “Join and Save”
How to add your prepaid Visa card to your BIKETOWN for All account
Transportation Wallet Options 2 and 3 include a prepaid Visa card. This Visa card can serve as the payment method for your BIKETOWN for All account. Please note that the payment method associated with your BIKETOWN account will only be used if you exhaust your $10 monthly credit (included with your membership) or if you accrue fines for not following BIKETOWN’s rules.
Below are step-by-step instructions for how to add your Visa card as a payment method using the BIKETOWNpdx mobile app:
Open your BIKETOWNpdx mobile app
Open the menu (top left-hand corner)
Select “Payment”
Select “Add payment method”
Select “Credit or debit card”
Enter your Visa card’s details (card number, expiration date, CVV and the zip code 97204)
Hit the “Save” button
Ensure that the Visa card you just added is selected as the default payment method by clicking on “Payment Defaults”
“Ride Fees” should say “Visa ending in (last 4 digits of the card you just added)”
“BIKETOWN for All” should say “Visa ending in (last 4 digits of the card you just added)”
Sign up for Bike Angels to earn additional ride credit
Bike Angels allows you to earn additional ride credit by ending rides at most BIKETOWN stations. Learn more about the program here. Below are step-by-step instructions for how to sign up for Bike Angels:
Open your BIKETOWNpdx mobile app
Open the menu (top left-hand corner)
Select “View Profile”
Select “Bike Angels”
Hit the “Join Bike Angels” button
How to avoid fees and fines when using BIKETOWN
- End rides at BIKETOWN stations whenever possible
- There is a $1 fee for ending a ride at a non-BIKETOWN station (like at a public bike rack) within the service area
- There are two exception to this rule:
- Ending a ride in the portion of the service area known as the Superhub Zone (east of 72nd Ave, seen in green on the map below).
- Ending a ride at a bike corral that's designated as a station (find these in the BIKETOWNpdx mobile app)
- There are two exception to this rule:
- Keep in mind that your $10 monthly ride credit can be used to cover $1 out of station parking fees, however, this will result in less credit for ride time.
- To maximize your $10 monthly ride credit and to avoid out of station parking fees, we encourage users to end rides at BIKETOWN stations in the service area or in the Super Hub zone (east of 72nd Ave).
- There is a $1 fee for ending a ride at a non-BIKETOWN station (like at a public bike rack) within the service area
- Never end rides outside of the service area or in a park
- There is a $5 fine when you end a ride outside the service areaor in a park. This is known as an "outside of service area” fine.
- These fines are charged to the payment method attached to your BIKETOWN account (and is not able to be pulled from your $10 monthly ride credit).
- To avoid such fines, we encourage users to end rides at official BIKETOWN stations within the service area.
- Always lock your bike at the end of each ride
- Not locking a bike leaves bikes vulnerable to theft and also gives someone the opportunity to take a ride on your account.
- To avoid a warning and a potential $5 fine, always lock the bike securely to a bike rack or to a secure pole when not in use.
- Be aware of potential charges for Buddy Rides
- There may be times when you want to go for a bike ride with a friend. BIKETOWN's Buddy Ride feature enables you to unlock and pay for friend's bike ride. Please know that Buddy Rides will pull from the ride credit and/ or payment method associated with your account. As a BIKETOWN for All member, your 1st Buddy Ride per month is charged at the BIKETOWN for All rate (free to unlock and 5¢ per minute). If you take 2 or more Buddy Rides in a month, your buddy's rides will be charged at the normal BIKETOWN rate ($1 to unlock and 30¢ per minute).