This is a form that is filled in the event of a tow during which the complainant believes there has been inappropriate actions by the tower. PLEASE NOTE: This Office only has authority to investigate certain tows that occur in Portland.
This form should take 1-5 minutes to complete
Gather your information
You must have information relating to the towing incident in question. This is usually found on the tow slip/invoice.
In the absence of the tow slip, you must at least have information on:
The date and approximate time of the tow
The name of the tow company involved
The VIN or license plate number of the towed vehicle
Fill out the Online Complaint Form
Contact us with any questions
Need help filling out the form or have other questions?
Email: Regulatory@portlandoregon.gov - Emails are responded to within 24 hours M-F 8am-4pm.
Call: 503-823-7483- Please leave a message. Calls are returned within 24 hours M-F 8am-4pm.