Face Covering Directive for City Facilities and Vehicles

Effective July 28, 2021, Portland CAO Tom Rinehart has issued a directive mandating the use of face coverings for everyone inside City facilities and vehicles. Check our face coverings page for more information.

COVID-19 Recovery and Resilience

Access City programs, people and projects designed to help Portland recover. Portland United
Volunteer. Play. Stay. Shop. Show the Rose City a little love. Be Here for Portland.

File a Private For-Hire Complaint

File a complaint against a driver or company operating a for-hire transportation service in Portland.

The form takes about 5 minutes to complete

Gather Information

Describe what you observed in the linked form. In order to help us investigate, please provide as many details as you can for each incident such as: location, date, time, company and driver names and permit numbers, license plate numbers, and any other pertinent information. Upload additional information or photographs in the space provided.

Complete Online Form

Go online to complete this form.


PBOT Private For-Hire Transportation

Regulatory Program

phone number503-823-7483

Messages and emails are returned Monday-Friday. Customer Service office is closed until further notice.

Oregon Relay Service711 Oregon Relay Service
fax number503-865-3047