COVID-19 Safety, Recovery and Resilience

Face coverings are required in indoor public spaces and many outdoor spaces. State policy
Access City programs, people and projects helping Portland recover. Portland United

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File a Private For-Hire Complaint

File a complaint against a driver or company operating a for-hire transportation service in Portland.

The form takes about 5 minutes to complete

Gather Information

Describe what you observed in the linked form. In order to help us investigate, please provide as many details as you can for each incident such as: location, date, time, company and driver names and permit numbers, license plate numbers, and any other pertinent information. Upload additional information or photographs in the space provided.

Complete Online Form

Go online to complete this form.


PBOT Private For-Hire Transportation

Regulatory Program

phone number503-823-7483

Messages and emails are returned Monday-Friday. Customer Service office is closed until further notice.

Oregon Relay Service711 Oregon Relay Service
fax number503-865-3047