Most City offices closed Wednesday, June 19, to observe Juneteenth

The City of Portland recognizes Juneteenth as a formal day of remembrance to honor Black American history and the end of slavery in the United States. Learn about Juneteenth.

File a Private For-Hire Complaint

File a complaint against a driver or company operating a for-hire transportation service in Portland.

The form takes about 5 minutes to complete

Gather Information

Describe what you observed in the linked form. In order to help us investigate, please provide as many details as you can for each incident such as: location, date, time, company and driver names and permit numbers, license plate numbers, and any other pertinent information. Upload additional information or photographs in the space provided.

Complete Online Form

Go online to complete this form.


PBOT Private For-Hire Transportation

Regulatory Program
phone number503-823-7483Messages and emails are returned Monday-Friday. Customer Service office is closed to walk-ins until further notice.
Oregon Relay Service711Oregon Relay Service
fax number503-865-3047