E-Scooter company contact information

Guide
Electric-assist BIKETOWN bike and electric scooter from Lime parked and lock up at a bike corral
Guide on reporting issues with e-scooters and contact Portland's e-scooter companies.

Thank you for taking the time to submit a report to us and share your feedback!

Submit Feedback to PBOT 

Report a Problem

Emergencies

If you are experiencing an emergency, call 9-1-1.

Company Contact Information

Lime (green scooters)

Call: 1-888-546-3345
Email: support@li.me

Lyft (gray/orange scooters) 

Call: 1-866-512-2453
Email: customerservice@biketownpdx.com

Road Hazards

To report urgent road hazards, like potholes, call 503-823-1700 or email PDXroads@portlandoregon.gov.

Contact

PBOT E-Scooter Program

PDX 311 Customer Service Program

phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
Oregon Relay Service711Oregon Relay Service

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