Most City offices closed Wednesday, June 19, to observe Juneteenth

The City of Portland recognizes Juneteenth as a formal day of remembrance to honor Black American history and the end of slavery in the United States. Learn about Juneteenth.

E-scooter Company Contact Information

Logos of Lime and Spin, Portland's current e-scooter permittees.
Use this guide to learn the various ways to report issues with E-Scooters or give feedback regarding E-Scooters.

Thank you for taking the time to submit a report to us and share your feedback!

Submit Feedback to PBOT 

Report a Problem


If you are experiencing an emergency, call 9-1-1.

Company Contact Information

Lime (green scooters)

Call/Text: 1-888-546-3345 (1-888-LIME-345) 

Spin (orange scooters) 

Call/Text: 1-888-249-9698

Road Hazards

To report urgent road hazards, like potholes, call 503-823-1700 or email

City of Milwaukie

If you are seeking information about e-scooters in the City of Milwaukie, visit the City of Milwaukie E-Scooter website or email


PDX 311 Customer Service Program

phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
Oregon Relay Service711Oregon Relay Service

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