information
Portland and the federal government

Learn about our sanctuary city status, efforts to block federal overreach: Portland.gov/Federal

File a private for-hire complaint

Service
File a complaint against a driver or company operating a private for-hire transportation service in Portland. Report reviewed by the Regulatory team at the Portland Bureau of Transportation (PBOT).

The form takes about 5 minutes to complete

Gather information

Describe what you observed in the complaint form linked below. In order to help us investigate, please provide as much detail as you can for each incident such as: 

  • location
  • date and time
  • company
  • driver name
  • permit numbers
  • license plate numbers
  • any other pertinent information. 

Upload additional information or photographs in the space provided.

Private for-hire complaint form

Contact

PBOT Private For-Hire Transportation

Regulatory Program
phone number503-823-7483Messages and emails are returned Monday-Friday. Customer Service office is closed to walk-ins until further notice.
Oregon Relay Service711Oregon Relay Service
fax number503-865-3047
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