City Resources for Plaza Partners

PBOT Resources

• Community Events in Plazas: Visit our permitting page to host an event. Most permits are free.
• Illegally Parked Vehicles: Contact PBOT Parking Enforcement at 503-823-5195. For hours and other information visit our Report an illegally parked vehicle page.
• Abandoned Autos: Call PBOT’s Abandoned Auto hotline at 503-823-7309. For more information visit our Report an abandoned vehicle page.
• Urgent Maintenance: Call 503-823-1700 or email PDXRoads@portlandoregon.gov for 24-hour response to road hazards, potholes, sidewalk hazards, urgent maintenance, or repair of traffic signs or signals.
• Non-Urgent Traffic Safety Concerns: An online form is available to report non-urgent traffic safety concerns.
• Other Nuisances: Use the PDXReporter App or online tool to report other common nuisances such as abandoned autos, graffiti, illegal parking, sidewalk café violations, sidewalk trip hazards, and overgrown vegetation. Work zone concerns and streetlight outages may also be reported there.

Non-Traffic Related Resources

• Sound Permits/Complaints: Contact the Noise Control Program (webpage) to apply for a noise variance for amplified sound or to report a noise complaint.
• Report Campsites: An easy online form is available to report a campsite.
• Report Graffiti: An easy online form is available to report graffiti.
• Request Graffiti Removal: The Graffiti Program offers no-cost graffiti removal assistance to residents, small businesses, and nonprofit organizations who meet eligibility criteria. Visit the Request Graffiti Removal Assistance webpage or contact graffiti@portlandoregon.gov for more information.
• Dumped Garbage:* Metro's RID Patrol tackles the problem of dumped garbage on public property and provides other cleanup services. Report dumped garbage at 503-234-3000 or on the RID Patrol webpage. *(Note: Contact the Plaza Team at portlandstreetplazas@portlandoregon.gov with any small trash issues.)

People Experiencing Mental Health Crisis

Reach Portland Street Response by calling 503-823-7773 between 6am to midnight. Outside of these hours, please call Project Respond (details below)

Currently, Portland Street Response will be dispatched when a caller reports:

• A person who is possibly experiencing a mental health crisis; intoxicated and/or drug affected. This person is outside of a publicly accessible space such as a business, store, public lobby, etc.
• A person who is outside and down, not checked.
• A person who is outside and yelling.
• A person who needs a referral for services, but does not have access to a phone line.

AND

• There are no weapons seen.
• The person is not in traffic/not obstructing traffic.
• The person is not violent towards others (physically combative, threatening violence, assaulting).
• The person is not suicidal.
• The person is not inside of a private residence.

More info available on the Portland Street Response webpage

Note: Portland street response is available 7 days a week 6am-12am. Outside of these hours, partners may reach out to Project Respond by calling 503-988-4888 and ask for Project Respond (24/7 availability).

Project Respond Responds to:

• Welfare checks
• Low and High – Acuity crisis response
• Voluntary/Involuntary Hospitalization
• Face to face mental health assessment
• Follow up support and referrals
• Does not respond to medical emergencies (call 911)

Other Inquiries? Call 311

Still not sure who to call? 311 can help with any questions or local government service needs within Multnomah County. The 311 line is open 7 days a week - 7 a.m. to 8 p.m. excluding federal holidays.

• Phone: 3-1-1 or 503-823-4000 (outside Multnomah County or VOIP)
• Email: 311@portlandoregon.gov
• 311 Webpage