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COVID-19 Freeze for Multnomah County

The four-week (minimum) freeze is in effect through December 16th.

Apply for an annual area parking permit (online)

Residents and businesses in specific zones may apply to the Portland Bureau of Transportation (PBOT) for permits to park longer than visitor time limits. Only people who live or work in zones F, H, I, or R may use the online service, other zones use paper/in-person. Fees apply.

On this Page

Background 

The Portland Bureau of Transportation (PBOT) is piloting an online parking permit system in zones F, H, I, and R (parts of the South and Southwest Portland and Eastmoreland neighborhoods). Refer to this map to make sure you live or own a business in zones F, H, I or R. If you do not live in or have a business in these zones, please click Here. We will not accept paper application in these zones because the paper system has been replaced with a digital system. With the new online system, say goodbye to paper permits and paper applications. Instead, you can apply, submit verification, pay, and manage permit(s) digitally. The system uses license plate numbers as virtual permits. 

Major Changes between paper-based system and online system 

List of major changes between online permit application and paper permit application

*Note to applicant: If you apply for a parking permit between Nov. 16 and Jan. 1, please select Jan. 1 as the start date in the online system.

Paper PermitsOnline Permits
Paper permit displayed in vehicleLicense plate number serves as the permit
Both resident and business permits are valid for the permit cycle year*Resident permits valid for one calendar year from date of purchase* 
Daily scratch-offs do not expire Daily permits expire after 1 calendar year
Provide paper copies of supporting documents Upload electronic copies of supporting documents
Submit everything by mail/fax/in personSubmit everything through online portal
Receive invoice for credit card payment; can pay by cash or check Complete credit/debit card payment through permit portal or mail check/money order, no cash.
Receive renewal paperwork by mail Receive renewal information by email
Apply for guest permits on the same application as non-guest permits  Apply for guest permits and non-guest permits separately 
Major Changes to Parking Permit Applications
Image of major changes between online permit application and paper permit application

How to Apply and Manage Your Permits 

1. Double check your zone and start date before you apply online

Currently, only zones F, H, I, and R are able to use the online parking permit system. You can verify your zone using our online map. If you are not in zone F, H, I, and R (parts of South and Southwest Portland and Eastmoreland neighborhoods) please see instructions for mail/in-person application.

We recommend you apply before Dec. 14 to ensure your permit is approved and activated by Jan. 1.

  • If you apply for a parking permit between Nov. 16 and Jan. 1, your permit year will start on Jan. 1, please select Jan. 1 as your start date in the online system.
  • If you need a parking permit before Jan. 1, email us at PBOTParkingPermits@portlandoregon.gov to request a temporary parking permit to place in your vehicle. Provide your name, address, and license plate number, and zone in the email. 
  • If you have paper parking permit in your vehicle, please keep this in your vehicle until the permit expires on Dec. 31. 
  • If you apply for a parking permit on or after Jan. 1, your permit year starts from the date of purchase. 

2. Technology and Payment Requirements

To use the online permit system, you must be able to upload electronic versions of your supporting documents. 2 MB is the maximum size for files. The online permit system supports the upload of:

  • PDFs
  • Images

Additional requirements are access to smartphone/computer. The online permit system is compatible with Google Chrome and the latest version of Microsoft Edge. 

If you are not able to upload electronic versions of your supporting documents or do not have a computer/smartphone,  please contact 503-823-APPP (2777).

The online permit system accepts the following payment types:

  • Credit card: Visa, Mastercard, Discover, and American Express 
  • Debit card
  • Money Order* 
  • Check* 

We do not accept cash.

Refunds will not be issued once a permit has been processed. 

*We cannot accept money order/check for daily guest permits. Money order/check payments must be mailed only after you have received confirmation by email that your application is approved. You then log into the system, indicate that you are paying by check. The permit number must be included on your money order/check. Please note that payment by check will delay permit processing time. 

Make check payable to: The City of Portland

Mail check to: PBOT Parking Permit 1120 SW Fifth Ave Suite 1331 Portland, OR 97204

3. Gather and Fill Out Supporting Documents

Residents

  • Proof of Residence All applicants must provide proof of residence in the zone for which they are applying. Documents accepted as proof are Lease or rental agreement, Bank statement, Credit card bill, Utility bill. The proof must be dated within 30 days of the application and include the applicant’s name and address. Printed copies of e-bills are acceptable. 
  • Vehicle Registration Applicants must provide current, state-issued vehicle registration for each resident or motorcycle they wish to purchase. The last name on the registration must match the last name of the applicant. If the vehicle is registered to someone other than the applicant, with a different last name, such as a relative or an employer, the applicant must provide a notarized letter from the registered owner stating that the applicant is the primary driver of the vehicle. The parking permit will be issued to the license plate number on the vehicle registration. 
  • Supplemental Forms Some zones require additional forms and information. The forms below will be available during your application, but we recommend you fill them out ahead of time, save them to your computer, and upload them into the online system: 

Business 

  • Proof of Occupancy All applicants must provide proof of business occupancy in the zone for which they are applying. Documents accepted as proof are Lease or rental agreement, Bank statement, Credit card bill, Utility bill. The proof must be dated within 30 days of the application and include the business name and address. Printed Copies of e-bills are acceptable. 
  • Employee Roster The number of permits issued to the business is calculated based on the total number of employee hours. PBOT will provide a fillable form in the online portal. You will must provide a list of names and number of hours worked per week. The forms below will be available during your application, but we recommend you fill them out ahead of time, save them to your computer, and upload them into the online system: 

4. Prepare and Apply

  1. Login and make your profile. Enter your address and license plate number here. You can opt to receive SMS notifications related to your permit. 

  2. Validate your address to confirm which Zone you are in. There are different permit rules for different zones. 

  3. Select your permit type. If you are applying for an annual permit and guest permit(s), you will need to complete an application for each one. 

  4. Upload electronic versions of supporting documentation. You will be prompted on which documents to upload. 2 MB is the maximum size for files.

  5. You will be notified within five (5) business days if your application has been approved. If approved, you will be prompted to make your payment through the online permit system. See information on payment in Step 2. 

  6. Once approved, you are authorized to park your vehicle in curbside parking spaces signed for your zone. Your permit is tied to your license plate. 

  7. Manage your permits if you need to. You can activate/deactivate license plates, buy more permits, request a temporary permit, replace a permit, and make other changes all through the online permit system.

  8. Entering license plates: Do not include dashes, spaces, or names of other states when entering in license plate information. If you have a specialty plate, you must include the vertical letters displayed on the left side of the plate. Click Here for more information. 

Apply or Manage Permits in the Online System

Attend Zoom Webinar 

Zoom Webinar for Zones F, H, I, and R was held on Nov. 30 from 4-5 pm. Webinar included introduction to the online system, watching video tutorials followed by Question and Answer session with PBOT staff. Stay tuned for webinars in your zone.

Watch Video Tutorials of the Online System

Watch Residential Permit Video Tutorial

Watch Business Permit Video Tutorial 

Watch Annual Guest Permit Video Tutorial

Talk to Portland Bureau of Transportation (PBOT)  

You can get help from the Permit Team: 

  1. On the phone - give the Permit Team a call at 503-823-APPP (2777). Depending on call volume, you may be prompted to leave a voicemail. The Permit Team will get back to you within 1 - 2 business days.
  2. Via email - send the Permit Team and email at PBOTParkingPermits@portlandoregon.gov. The Permit Team will get back to you within 1 - 2 business days.

Frequently Asked Questions (FAQ) 

Which area parking permit zones are in the online system?  

Zones F, H, I, R will applied online starting Nov 16, 2020. This includes parts of South and Southwest Portland and Eastmoreland neighborhoods. Refer to this map to see what Zone you are in. PBOT will notify you if your zone goes online. 

What are the main differences between the old paper system and the new online system? 

Zone parking permits are 100% electronic. You will not have a paper permit displayed in your vehicle, and all applications and payment will be taken online. You will not come in person or mail in forms. You will manage license plates by inputting them into the online system. You will need to buy resident, business, and guest permits using separate applications in the online system.

How do I input my license plate number? 

Do not include dashes, spaces, or names of other states when entering in license plate information. If you have a specialty plate, you must include the vertical letters displayed on the left side of the plate. Click Here for more information. 

How do I determine the status of my online permit application? 

After you upload documents into the online system, you will receive an email that your permit application is complete with an application reference number. PBOT will review your application within 5 business days. You can also choose to get SMS notifications in addition to emails. 

What browser should I use for the online permit system?  

The online permit system is compatible with Google Chrome and the latest version of Microsoft Edge. 

How is the online parking permit system enforced? 

The license plate serves as a digital permit. Parking Enforcement Officers have access to the online permit system to verify license plates they see on their patrol.  

What payment options are available?  

Payment can be made with debit card, credit card, check, or money order in the online system, unless you are purchasing a daily guest permit. You cannot pay for daily guest permits with check or money order, but you can pay credit card or debit card. Click here for more information. 

What is your refund policy?  

Refunds will not be issued once a permit has been processed. 

How does the renewal process work in the online system?   

Once you have an annual permit in the online permit system, a renewal notice will be emailed to you 2 weeks and 4 weeks before your permit expires. Your permit does not automatically renew.  

What if I am a business or residential permit holder and I have guests?  

You can buy permits for guests in the online permit system by day or by year, depending on the rules of your zone. You input and remove license plate numbers and can pay and add guest time, as needed. Once purchased, daily resident permits expire in 1 year. Daily business permits expire at the end of the annual permit cycle.  

I am applying for an annual guest pass but do not yet know the license plate number of my guest. What should I do? 

If you don’t know your guest’s license plate number, at this time, you can purchase the permit with your plate number and change it as needed, as guests come and go. You can also choose to wait to apply until you know the plate number. 

What do I do if I get a new car and need a permanent permit replacement? Scenario applies to residential parking permits only. 

This is a process outside the online system. Please email PBOTParkingPermits@portlandoregon.gov with new vehicle registration, new license plate number, and past license plate number.  

What steps do I take if I need to apply for a residential parking permit with a trip permit/temporary permit from the Department of Motor Vehicles (DMV)? Scenario applies to residential parking permits only.

You input the DMV trip permit/temporary permit number and this will serve as your license plate. You will also upload a picture of the trip permit/temporary permit. When you get your new license plate email PBOTParkingPermits@portlandoregon.gov with new vehicle registration, new license plate number, and past trip permit/temporary permit number. Learn more on how to enter plate numbers Here.

What do I do if my license plate changes temporarily? For example, my car is in the shop and I am renting a car. Scenario applies to residential parking permits only. 

You have the option to suspend your permit for 4 weeks. Go to applications, click to view the residential permit, select “permit”, select “temporary change” and you will be directed to type in a new license plate number at no cost.  

What do I do if I am moving away from the zone or sold my car? Scenario applies to residential parking permits only. 

You have the option to cancel an existing permit. Go to applications, find the permit you want to cancel, click “view”, click “permit”, and you click the cancellation button.  

What does moving to an online system mean for getting permits for employees of my businesses?  

Businesses will activate/deactivate license plate numbers of their employees to accommodate changes in employees or changes to employee’s vehicles. Therefore, business parking permits are not tied to employees.    

How do I get help?  

Please contact our team at PBOTParkingPermits@portlandoregon.gov or call 503-823-2777 and we will assist you. Email is a faster way to get in touch with PBOT.