5-10 minutes to contact Parking Control; 1-2 weeks for a determination; 4-7 months from approval to installation
Announcements
December 2024
Due to an error in our system, we are currently working through a large backlog of requests for accessible parking spaces from 2024. PBOT crews will be installing accessible parking spaces from this backlog through the end of March 2025, in the order they were requested. Work is weather dependent and could be delayed. All new requests—since Dec. 1, 2024 — will likely take up to 4-6 months.
Background
The Parking Control team at the Portland Bureau of Transportation (PBOT) ensures that people with disabilities can request an accessible parking space in front of where they live or work, or nearby, where feasible.
This is primarily for people in residential zones who hold “Disabled Person” or “Wheelchair User” parking placards or decals and who don’t have other options for parking. Businesses may also request an accessible space.
Criteria
Before requesting an accessible parking space, be sure the address for the request meets most if not ALL the following criteria:
- Property is in a residential zone
- Property is NOT along an unimproved road
- Property has no other off-street parking options available. This means a legal space on private property such as a parking lot, garage, carport, or driveway.
- Property does not already have more than two other accessible parking spaces on the same block face or another accessible space within 500 linear curb feet.
Note: If you are a tenant or renter, you will need approval from the property owner as well.
For help finding this information, contact PBOT Customer Service at 3-1-1 or 503-823-4000, explore city parking maps here, or visit Portlandmaps.com for detailed property information and zoning.
Make a request
If the parking space meets the criteria above, contact PBOT’s Parking Control team with your request at 503-823-7275 or PBOTParkingControl@portlandoregon.gov.
Include all of the following:
- Your name and contact information
- Address where you are seeking an accessible space
- Name and contact of the property owner, if not you
- Photo of your valid disability parking placard (either held by you or someone you are making this request for)
Next steps
PBOT Parking Control staff will evaluate requests and will follow up with questions and/or a determination in 1-2 weeks. In some cases an approval may take longer because of coordination with a property owner or manager.
If approved, PBOT crews will stripe the borders of the space and install any required signs. Depending on our crews’ availability, this typically takes 4-7 months.