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Request an accessible parking space

Service
People with disabilities and those advocating on their behalf may contact the Parking Control team with the Portland Bureau of Transportation (PBOT) to request an accessible parking space in front of where they live or work, where feasible. Businesses may request, too. Certain restrictions apply.
An accessible parking space market in by a blue sign and white painted box along a curb.

5-10 minutes to contact Parking Control; 1-2 weeks for a determination; 4-7 months from approval to installation

Background

The Parking Control team at the Portland Bureau of Transportation (PBOT) ensures that people with disabilities can request an accessible parking space in front of where they live or work, or nearby, where feasible. 

This is primarily for people in residential zones who hold “Disabled Person” or “Wheelchair User” parking placards or decals and who don’t have other options for parking. Businesses may also request an accessible space.

NOTE: Accessible parking spaces in the public right-of-way—even one you request we install outside your home—may still be used by any vehicle displaying the proper placards.

Criteria

Before requesting an accessible parking space, be sure the address for the request meets most if not ALL the following criteria:

  • Property is in a residential zone
  • Property is NOT along an unimproved road
  • Property has no other off-street parking options available. This means a legal space on private property such as a parking lot, garage, carport, or driveway.
  • Property does not already have more than two other accessible parking spaces on the same block face or another accessible space within 500 linear curb feet.

Note: If you are a tenant or renter, you will need approval from the property owner as well.

For help finding this information, contact PBOT Customer Service at 3-1-1 or 503-823-4000, explore city parking maps here, or visit Portlandmaps.com for detailed property information and zoning.

Make a request

If the parking space meets the criteria above, contact PBOT’s Parking Control team with your request at 503-823-7275 or PBOTParkingControl@portlandoregon.gov.

Include all of the following:

  • Your name and contact information
  • Address where you are seeking an accessible space
  • Name and contact of the property owner, if not you
  • Photo of your valid disability parking placard (either held by you or someone you are making this request for)

Next steps

PBOT Parking Control staff will evaluate requests and will follow up with questions and/or a determination in 1-2 weeks. In some cases an approval may take longer because of coordination with a property owner or manager.

If approved, PBOT crews will stripe the borders of the space and install any required signs. Depending on our crews’ availability, this typically takes 4-7 months. 

Contact

PBOT Parking Control

phone number503-823-7275Call to discuss local on-street parking concerns

PBOT Customer Service (by PDX 311)

phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
Oregon Relay Service711Oregon Relay Service

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Lisa Strader

ADA Coordinator, PBOT