Alert: With power out and phones down, here's how to reach some essential PBOT services online

News Article
In this article

Power Outage

(9:30 a.m., May 23, 2017) A power outage affecting the Pearl District and West End area of downtown has also impacted City phone lines this morning. Inbound and outbound calls to the Portland Bureau of Transportation are not available. The public can reach PBOT staff using email, cell phones for staff who are assigned them, and the PDX Reporter App for iPhone and Android or on the web at Some PBOT services also take service requests via web site forms.

Here are some links to some key services that are available using online forms or apps.

24/7 maintenance + repair

The 503-823-1700 phone line is not available for inbound calls. Email  to reach our hotline for maintenance and repair issues, including potholes, sinkholes, and traffic signs that are down. We are working with Pacific Power to restore power to traffic signals in the downtown area.

Report a non-immediate traffic safety issue

The 503-823-SAFE (7233) phone line is not available for inbound calls. Use the on-line form to contact the Traffic Safety and Neighborhood Livability Team.

Report a work zone issue

Use this online form.

Report a sidewalk repair issue


Report an abandoned vehicle

Use this online form:

More options

For online options for more programs, see the relevant web page within the PBOT web site:


The Portland Bureau of Transportation (PBOT) is the steward of the City’s transportation system, and a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides access and mobility. Learn more at