Calls are answered 24/7. Repair times will vary depending on the emergency.
Verify the pothole
Damage on the roadway is not necessarily a pothole...
If you're not sure if the damage fits one of the above descriptions, feel free to call PBOT's 24/7 maintenance dispatch line
How deep is the defect? If it is shallow, and only damaged slightly above the top surface- it could be a delamination.
Is the shape rectangular? It could have been made intentionally to access utilities, contractors are responsible for these repairs.
Is it a deep hole which reaches beyond the base of the road? It could be a sinkhole.
See if the pothole has already been reported
Report online through PDX Reporter, email, or call maintenance dispatch
You may use the PDX Reporter online tool or download the app.
Be prepared with an approximate address and description of the pothole.