Report an e-scooter

Service
Report a specific incident, such as an improperly parked scooter, or other issues with any motorized, electric scooter found in the Portland area. These issues are submitted to both PBOT and the associated e-scooter companies (Bird, Bolt, Lime and Spin) for resolution.

5 minutes

Public Records Statement

Information you provide to the City is a public record and may be subject to release under Oregon’s Public Records Law. This law classifies certain information as available to the public on request. See our privacy statement for more information.

Report

What is the issue with the e-scooter?
Is the e-scooter blocking a sidewalk, trail, bike lane, driveway, street, transit stop or other type of transportation lane?
Is the e-scooter parked on private property?
Electric scooter (e-scooter) company
Which e-scooter company does the scooter belong to? Or, what color is the e-scooter?
Location
Enter an address or cross streets of the issue being reported, then click the button to verify the location. Alternately, you may click the map to set the location.
If this location has a name, such as a business or public building, please enter it here.
Please provide any other details that might help us locate the site you are reporting.
If appropriate, please include up to 3 photos of the issue you are reporting.
Maximum 3 files.
30 MB limit.
Allowed types: gif, jpg, png, svg, jpeg.

Your Contact Information

The City of Portland and the selected e-scooter company will use your email to confirm your submission and respond if necessary.

Contact

311 Customer Service Program

phone number503-823-4000Monday – Friday, 8 a.m. to 5 p.m. Se habla espanol.
Oregon Relay Service711Oregon Relay Service
phone number311City of Portland general information hotline