Report an e-scooter

Service
Report a specific incident, such as an improperly parked scooter, or other issues with any motorized, electric scooter found in the Portland area. These issues are submitted to both PBOT and the associated e-scooter companies (Bird, Bolt, Lime and Spin) for resolution.
E-scooter lying on its side on a paved surface with the PDX 3-1-1 logo in the bottom right-hand corner.

5 minutes

Information you provide to the City is a public record and may be subject to release under Oregon’s Public Records Law. This law classifies certain information as available to the public on request. See our privacy statement for more information.
What is the issue with the e-scooter?
Is the e-scooter blocking a sidewalk, trail, bike lane, driveway, street, transit stop or other type of transportation lane?
Is the e-scooter parked on private property?
Electric scooter (e-scooter) company
Which e-scooter company does the scooter belong to? Or, what color is the e-scooter?
Search the map for an address, cross streets, park, or community center. Or use the map to click a location.
If this location has a name, such as a business or public building, please enter it here.
Please provide any other details that might help us locate the site you are reporting.
If appropriate, please include up to 3 photos of the issue you are reporting.
Maximum 3 files.
30 MB limit.
Allowed types: gif, jpg, png, svg, jpeg.
The City of Portland and the selected e-scooter company will use your email to confirm your submission and respond if necessary.

Contact

PDX 311 Customer Service Program

311@portlandoregon.gov
phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
Oregon Relay Service711Oregon Relay Service

Follow on Social Media

PDX311
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PBOT E-Scooter

e-scooter@portlandoregon.gov

Related

E-scooter Company Contact Information
Rules of the Road for E-Scooters in Portland

Topics

Biking
Sidewalks

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