E-scooter Company Contact Information

Use this guide to learn the various ways to report issues with E-Scooters or give feedback regarding E-Scooters.

Thank you for taking the time to submit a report to us and share your feedback!

Submit Feedback to PBOT 

Report a Problem


If you are experiencing an emergency, call 9-1-1.

Company Contact Information

Bird (black scooters)

Call: 1-866-205-2442 
Email: citysupport@bird.co

Bolt (yellow and black scooters)

Call: 1-866-265-8143 
Email: support@micromobility.com

Lime (green scooters)

Call/Text: 1-888-546-3345 (1-888-LIME-345) 
Email: support@li.me

Spin (orange scooters) 

Call/Text: 1-888-249-9698
Email: support@spin.pm

Road Hazards

To report urgent road hazards, like potholes, call 503-823-1700 or email PDXroads@portlandoregon.gov.

City of Milwaukie

If you are seeking information about e-scooters in the City of Milwaukie, visit https://www.milwaukieoregon.gov/escooters or email escooters@milwaukieoregon.gov.


311 Customer Service Program

phone number503-823-4000Monday – Friday, 8 a.m. to 5 p.m. Se habla espanol.
Oregon Relay Service711Oregon Relay Service
phone number311City of Portland general information hotline