Portland is a Sanctuary City

Learn more.

Request a curb ramp

Service
The ADA Curb Ramp division with the Portland Bureau of Transportation (PBOT) manages the Ramps by Request program.
A split image of a corner before and after corner ramps were installed.View full size image

The form will take 5-10 minutes to complete. You will hear back from the program within 15 days.

For more general information on Portland's resources for Americans with Disabilities Act (ADA) Title II and disability equity, go to the Office of Equity & Human Rights' ADA Resources page here.

General information

The Portland Bureau of Transportation (PBOT) Ramps by Request program ensures community members with disabilities may submit requests for curb ramps that comply with the Americans with Disabilities Act (ADA). This program accepts up to 100 curb ramp requests per fiscal year. 

PBOT ADA Program - Annual reports

Access PBOT's ADA Program Annual reports through the portal below:

PBOT ADA Program Annual Reports

Make a request today

Scroll down this page. Be prepared to include your contact information as well as the requested location. Please complete as many fields as possible--it makes the request easier for PBOT staff to understand and process. If you need assistance completing this form, email PBOT's Ramp by Request program at ramprequest@portlandoregon.gov.

Questions

Contact the ADA Ramps by Request Program.

Complete the Form

Do you, or a person you represent (e.g., a child or spouse), have a disability that is impacted by this obstruction?
The lack of a curb ramp is creating a barrier preventing my/their access and I would like to request an accommodation. By checking this option, I acknowledge that the City may contact me to complete the ADA accommodation request process.
How would you like to make your request?

Please make a selection to continue.

Next Steps

Please call us at 311, (503) 823-4000, or 711 for TTY via Oregon Relay Service. Staff are available daily, excluding federal holidays. Visit PDX 311 for hours and details.

Who are you making this request or complaint for?

Information

By selecting this option, I am attesting that I have a disability covered by the Americans with Disabilities Act and that the information I’m providing in this form is true, to the best of my knowledge and belief.

Information

By selecting this option, I am attesting that the person for whom I am making this request or complaint for has a disability covered by the Americans with Disabilities Act and that the information I’m providing in this form is true, to the best of my knowledge and belief.

Information

This selection would be used if you are trying to report an observation, issue or concern that you believe may affect or pose a threat to the general public, especially those living with a disability. Please contact us at 311 or 311@portlandoregon.gov for assistance.

Have you obtained permission from them to file this complaint? Or, do you have a legal relationship that allows you to make a complaint on their behalf?

Next Steps

Please obtain their permission before submitting this form.

Confidentiality waiver
It is City policy to keep the information you provide on this form confidential. Your information will be kept confidential unless you check the box certifying that you would like to waive confidentiality.
I would like to request that the City...
For example, remove an obstruction on a sidewalk, add a curb ramp, add a crosswalk, or improve signage
For example, allow community members with disabilities early entry to an event, allow a companion to attend a class or activity
Please describe your request. To protect your privacy, do not include any personal or health-related information.
What type of assistance do you need?
Are the materials you are requesting...
Please describe the materials.
Please specify the City bureau, office, program, project, or elected official that is hosting the event, if you know.
Please copy and paste the URL address of the event, program, or material’s website, if known.
What type of accommodations are you requesting?
Check all that apply.
Please describe your request. To protect your privacy, do not include any personal or health-related information.
Which type of communications aids would you prefer?
Please describe your request. To protect your privacy, do not include any personal or health-related information.
Which format of event materials would you prefer?
Please describe your request. To protect your privacy, do not include any personal or health-related information.
What type of issue are you reporting? How can we make access easier for you?
Please describe.
Search for an address, cross streets, park, or community center. Or use the map to pick a location.
If this location has a name, such as a business or public building, please enter it here.
Please provide any other details that might help us locate the site you are reporting.
Please describe the issue in detail. How can we make it easier to access your city? To protect your privacy, do not include any personal or health-related information.
What type of mobility device do you use?
This request will provide me access to...
E.g., government office
Upload a photo of the location where you'd like to request a curb ramp.
One file only.
100 MB limit.
Allowed types: gif jpg png svg.
Please describe the policy or procedure change you are requesting. To protect your privacy, do not include any personal or health-related information.

Contact information

If you give us your email, we will send ADA registration accommodation information and instructions ahead of each registration session so you do not need to submit another request. If you do not have an email, please write, "noemail@portlandoregon.gov" in this box and submit a new request the next time you need accommodation.
Please select a phone option

Contact

PBOT Customer Service (by PDX 311)

311@portlandoregon.gov
311Information and customer service
503-823-4000Every day, 7 a.m. to 6 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
711Oregon Relay Service

Follow on social media

PBOTinfo
PBOTinfo
PBOTinfo
PBOTinfo
YouTube

PBOT ADA Curb Ramp Program

RampRequest@portlandoregon.gov
711Oregon Relay Service

Related

Map of curb ramps
Request an ADA Accommodation
Request an accessible pedestrian signal (APS)
Request an accessible parking space

Topics

Access and ADA accommodations
Equity
Transportation and roads
Sidewalks

See something we could improve on this page? Give website feedback.

Back to top