Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

Portland is a Sanctuary City

Learn more.

Transportation Director's Office

Program

Office of the Director at the Portland Bureau of Transportation (PBOT). Meet Director Millicent D. Williams and the Executive Team. View the Director's calendar, PBOT's organizational chart, or read our strategic plan.

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PBOT Team

Meet the Executive Team

Calendar

PBOT Director's Calendar

org chart

PBOT Organizational Chart

Contact

PBOT Customer Service (by PDX 311)

311@portlandoregon.gov

311Information and Customer Service

503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад

711Oregon Relay Service

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