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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

Portland Bike-Share

Program
Public Works
BIKETOWN is Portland Bureau of Transportation's (PBOT) bike-share program operated by Lyft and sponsored by NIKE, Inc. Learn about BIKETOWN, Adaptive BIKETOWN’s rentals for people with disabilities, and the BIKETOWN for All program that provides affordable options for people living on low incomes.
two people ride BIKETOWN bikes in front of a park

Contact

Contact

BIKETOWN information

phone number311General BIKETOWN assistance from city staff, help signing up for programs. Available Monday – Friday, 7 a.m. to 8 p.m. (excluding federal holidays). Translation services available.
Oregon Relay Service711Oregon Relay Service

BIKETOWN account issues

Lyft customer service
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