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Launched in 2021 amid the chaos of the pandemic, PSR has become a vital part of the city's first responder system, leading to better and more humane outcomes for people in crisis.
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Due to an upcoming training, Portland Street Response will modify its hours from January 30 – February 9, 2026 and respond to calls for service between 7:30 a.m. and 10 p.m. during that timeframe.
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Stacey was living in her car when the City's homeless reunification workers reached out. She was recovering from a stroke and wanted to go home. But there was a snag: a dog named Monster and a cat named Sneakers.
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Portland City Council's Community and Public Safety Committee unanimously approved the 14 candidates for the Portland Street Response Committee on December 9, 2025.
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Portland Street Response is announcing several changes – including a new number and new hours – to improve the program's ability to assist people experiencing mental health and behavioral health crises.
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The Portland Street Response Committee is a volunteer body that will advise City Council as it supports the development and sustained growth of Portland Street Response. Apply by October 27, 2025.
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Mayor Wilson celebrates Portland Street Response's efforts to address immediate crises, provide resource and service connection, and ensure patient stability in the community
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Portland Street Response held a virtual town hall on August 12, 2025 from 6-8 p.m. on the current status of the program, PSR's vision for the future, and to gather community input.
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Bob Cozzie, who has served as director of emergency communications since 2018, replaces outgoing service area leader Mike Myers.
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As a crisis responder with Portland Street Response, Chris “Bubba” Paul helps people through some of the toughest times of their lives. "We're here to help people where they are right now," he says.
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Portland State University's third independent evaluation of Portland Street Response was released today.
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After operating mostly in the greater Lents area, Portland Street Response will start taking calls citywide on March 28, 2022
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On Nov 4, Portland Street Response’s second shift will start taking calls and offers expanded service from 6 pm – 2:30 am Thursday through Sunday. PSR’s existing day shift has changed its hours to 9 am to 5 pm Monday – Thursday. Both shifts will respond in a new expanded boundary.
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Researchers presented results to Portland City Council 9:30 a.m. Tuesday, Oct. 5. This is a press release from Portland State University. A link to the program evaluation is included.
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Portlanders have resoundingly told Council that they need us to work together to meet Portland’s challenges. And where we fall short or lack paths forward to meet an urgent need, it is our job to create them.
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PSR on its response model and steps forward
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Portland Street Response expanded its boundaries on April 1, 2021 to serve more areas and added additional call types.
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