Portland Street Response Mission, Goals, and Values

Mission

Portland Street Response is a compassionate, trauma-informed first response agency. We address mental and behavioral health crises, as well as non-emergency situations involving vulnerable populations.

Goals

• Resolve immediate crisis through multidisciplinary care and resource/service connection.
• Provide timely follow-up to ensure patient stability in the community and prevent future crisis.
• Engage in community outreach, engagement, and education to disrupt cycles of crisis.

Values

• We strive to uplift the dignity and worth of all community members by providing timely response and high-quality, professional service.
• We optimize our ability to serve the public by working collaboratively with community partners and crisis care continuum providers.
• We operate from a framework of trauma-informed care because adverse life experiences, including health systems and carceral trauma, create barriers to individuals connecting with the services and resources they need to thrive in the community.
• We aim to improve the health and safety of the whole community by providing workload relief to first response partners to ensure availability of emergency resources.