Request Assistance from a City Street Outreach Worker

Service
Complete this form to request that a City Street Outreach Worker contact you or someone you know who is currently homeless or unsheltered about support services. Due to resource limitations, completing the form does not guarantee placement in a shelter site or place you on a waitlist for shelter.
City Outreach worker kneels on the street, writing in a notebook, in front of a person sitting in chair.

This form will take 2-3 minutes to complete.

The purpose of this form is to connect currently unsheltered/homeless community members who are interested in assistance with a City Street Outreach Worker. After receiving the form, City Outreach workers will attempt to reach out within 30 days to establish a connection and offer support in navigating appropriate next steps. Filling out this form does not place a person on a waiting list for shelter.

If you are concerned that someone who is homeless needs an immediate welfare check, please contact 9-1-1 for Portland Street Response.

Do not use this form to report a campsite location for assessment. City Street Outreach Workers do not assess, clean, or take part in removing reported campsites. The City Street Outreach Team is a program of the City's Street Services Coordination Center but is different than, and independent from, the Impact Reduction Program's Navigation Team.

If you are experiencing homelessness, the City also has information about resources, hygiene access, and job opportunities.

Who are you making this request for?
Is this a new or an updated request?
This is the first time I am requesting assistance for myself/this person.
I made a request for assistance but I need to submit new contact information (please enter all of the available information again, even if you submitted it before).
Add any other information about the unsheltered person that would be helpful for outreach workers. For example, the best days and times to reach them, language requests, or other needs.
Search the map for an address, cross streets, park, or community center. Or use the map to click a location.
Please provide any other details that might help us find the unsheltered person, such as the color of their tent or vehicle information.
If appropriate, please include up to 3 photos of the individual's current location. Please do not include photos where people are present and identifiable.
Maximum 3 files.
30 MB limit.
Allowed types: jpg, jpeg, png.
Enter your email to receive a confirmation, or leave this field blank to remain anonymous.

Public Records Statement

Information you provide to the City is a public record and may be subject to release under Oregon’s Public Records Law. This law classifies certain information as available to the public on request. See our privacy statement for more information.

Contact

PDX 311 Customer Service Program

311@portlandoregon.gov
phone number311Information and Customer Service
phone number503-823-4000Every day, 7 a.m. to 8 p.m. (excluding federal holidays) Interpretation available | Interpretación disponible | Phiên dịch có sẵn | 提供口译服务 | Доступна интерпретация | Tafsiir la heli karo | Доступний переклад
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Related

City Outreach Team
Street Services Coordination Center Overview
Safe Rest Villages
Temporary Alternative Shelter Sites (TASS)
Impact Reduction Program Overview

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