Request Assistance from a City Street Outreach Worker

Complete this form to request that a City Street Outreach Worker contact you or someone you know who is currently homeless or unsheltered about City shelter sites and other resources. Completing the form does not guarantee placement in a shelter site.

This form will take 2-3 minutes to complete.

City Street Outreach Workers connect with unsheltered individuals and offer navigation support with housing and other needs, including referral into a City-run alternative shelter, like Safe Rest Villages and Temporary Alternative Shelter Sites, if appropriate. These alternative shelters include tiny homes, tent locations, and RV parking spaces.

The purpose of this form is to connect currently unsheltered/homeless community members who are interested in assistance with a City Street Outreach Worker. If you are concerned that someone who is homeless needs an immediate welfare check, please contact 9-1-1 for Portland Street Response.

Do not use this form to report a campsite location for assessment. City Street Outreach Workers do not assess, clean, or take part in removing reported campsites. The City Street Outreach Team is a program of the City's Street Services Coordination Center but is different than, and independent from, the Impact Reduction Program's Navigation Team.

If you are experiencing homelessness, the City also has information about resources, hygiene access, and job opportunities.

Please complete a new form if your location or phone number changes.

Who are you making this request for?
Is this a new or an updated request?
This is the first time I am requesting assistance for myself/this person.
I made a request for assistance but I need to submit new contact information (please enter all of the available information again, even if you submitted it before).
Add any other information about how to contact the unsheltered person. For example, the best days and times to reach them.
Current location
Please provide any other details that might help us find the unsheltered person, such as the color of their tent or vehicle information.
If appropriate, please include up to 3 photos of the individual's current location. Please do not include photos where people are present and identifiable.
Maximum 3 files.
30 MB limit.
Allowed types: jpg, jpeg, png.
Enter your email to receive a confirmation, or leave this field blank to remain anonymous.

Public Records Statement

Information you provide to the City is a public record and may be subject to release under Oregon’s Public Records Law. This law classifies certain information as available to the public on request. See our privacy statement for more information.


PDX 311 Customer Service Program

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