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Changes to credit and debit card processing fees

Starting June 3, 2025, customers who use a credit or debit card to pay their sewer, stormwater, and water bill will pay a 2.95% processing fee. To avoid this fee, customers can make an electronic payment directly from their bank account. Learn more.

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Portland is a Sanctuary City

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Services, Guides, and Information

36 services and resources found

About Portland Solutions

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Mayor Ted Wheeler created Portland Solutions, formally established July 1 2024, to create a centralized program hub to address our community’s most pressing homelessness and livability challenges.

Background - City Shelter Services

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Burnside Shelter (SAFES) - 30 SW 2nd Ave

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This page summarizes information at the Burnside Shelter (SAFES) site located at 30 SW 2nd Avenue in Portland, OR.

Church of the Nazarene Shelter - 9715 SE Powell Blvd

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This page summarizes information at the Church of the Nazarene Shelter site located at 9715 SE Powell Blvd in Portland, OR.

City Alternative Shelters

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Learn more about the locations of the City of Portland's alternative shelter sites.

City of Portland Shelter Services 2023-24 Annual Report

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This page links to the City of Portland Shelter Services 2023-24 Annual Report

City of Portland Shelter Services 2023-24 Video Annual Report

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This page links to the City of Portland Shelter Services 2023-24 Video Annual Report

City Outreach Team

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The City Outreach Team engages with people experiencing homelessness to connect them with resources and available shelter.

City Shelter Price Agreements - Shelter Units and Service Structures

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City Shelter Services Program Overview

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Clinton Triangle City Shelter Site

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Community Engagement for City Shelter Services

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Community Engagement for Emergency Overnight Shelters

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Learn more about the community engagement strategy for the City of Portland's emergency overnight shelters.

Community Engagement Plan for Alternative Shelters

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Learn more about the community engagement plan and activities for the City of Portland's alternative shelter sites (24/7 pod villages).

Good Neighbor Commitments

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Media Resources regarding Shelter Services

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Images and b-roll for media to use when sharing stories about the Shelter Services program.

Meet the City Shelter Services Team

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Menlo Park Safe Rest Village - 12305 SE Ash St.

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Moore Street Shelter - 5325 N. Williams Ave

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This page summarizes information at the Moore Street Shelter site located at 5325 N. Williams Ave in Portland, OR.

Multnomah Safe Rest Village - 2731 SW Multnomah Blvd.

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N Portland Road City Shelter Site

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Need Services? Want to Help? Resource Page

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NW Northrup Shelter - 1435 NW Northrup St

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This page summarizes information at the NW Northrup Shelter site located at 1435 NW Northrup Street in Portland, OR.

Overnight Emergency Shelters

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Learn more about the City's Emergency Overnight and Day Shelters.

Pathways to Housing - How do Safe Rest Villages fit into the System?

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This page presents an informational graphic that puts the Safe Rest Village in context with other services and programs that help address and prevent houselessness.

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