Shelter Guests: Need to File a Complaint?

Are you a current guest at a City of Portland shelter? Are you not having a good experience?

 We want to hear from you. We have made a simple online form we'd love you to fill out, if you have a complaint related to how our shelters are running.  

Please fill out our online form here.

If you are a neighbor or are concerned about impacts related to shelter, please do not fill out this form. Please send any concerns about neighborhood impacts to shelterservices@portlandoregon.gov or leave a voicemail at (503)823-1340. 

A staff member will get back to you as soon as possible.