Services and Resources

File an appeal with the Hearings Office to challenge an administrative decision made by the City of Portland. Some examples of the types of cases include: park exclusions, private for-hire permit denial/suspension or civil penalties, and water/sewer billing.

This page tells you how to file complaints alleging violations of the City's campaign finance regulations.

Your appeal will be reviewed by an Administrative Board. The Board will meet as soon as is practical, after receiving your appeal and will either grant or deny your appeal.

File building code appeals, electrical code appeals, mechanical code and plumbing code appeals. This is a fee-based service that provides a formal response. You can request an alternative way to meet the intent of a code provision. You can also confirm an interpretation of building code language.

Liability claims can be for personal injury, property damage or for damages or losses that involve a city vehicle. See the two options below and choose the correct form to file.

Claimant must submit a claim within 180 days of the incident.

Print out forms (English or Spanish) to file a statement of claim for property seized under civil forfeiture laws.

Instructions on how to file a disability claim with Fire and Police Disability and Retirement.

Please email or call us if you have a concern about your bill. If we can’t resolve your concern, you may file a formal, written appeal to the Administrative Review Committee at no cost.

You can appeal a land use review decision. Get information about the appeals process, including fees. Get forms for filing a land use review decision appeal, find out when you can file an appeal, how much it costs and where to send your appeal. File a Type III appeal fee waiver request.

Some review types (Type I and Ix) can only be appealed to the Land Use Board of Appeals (LUBA) at the state level. For more information, please visit the LUBA website or call them at 503-373-1265.

The City's Hearings Office is authorized to review City and Port of Portland ordered towed vehicles. The Hearings Office reviews tows initiated by the following City Bureaus: Portland Bureau of Transportation, Portland Police Bureau, and Portland Parks Bureau.

If you already tried to resolve your complaint with the lot operator who issued you a parking penalty notice but were unsuccessful, you may file a complaint to the City of Portland. You must file your complaint no later than 90 days from the mailing date of the first penalty payment letter.