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City services

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Request specific records maintained within a City bureau.
File with the Hearings Office to challenge an administrative decision made by the City of Portland. Examples of the types of cases: park exclusions, private for-hire permit denial/suspension, water/sewer billing.
If you buy and plant a tree in your yard between September 1 and April 30, you may be eligible for a Treebate. The Treebate is a one-time rebate on your City of Portland sewer/stormwater/water utility bill for planting a tree.
If you sold your business, changed your tax entity, or stopped your business activity in either Portland or Multnomah County, you must notify the Revenue Division.
Submit a form to designate an agent for your property, to act on your behalf for City energy performance reporting. Designating an agent is optional for owners.
Instructions on how to file a disability claim with Fire and Police Disability and Retirement.
Liability claims can be for personal injury, property damage or for damages or losses that involve a city vehicle. See the two options below and choose the correct form to file.

Claimant must submit a claim within 180 days of the incident.

Print out forms (English or Spanish) to file a statement of claim for property seized under civil forfeiture laws.
Learn how to file an extension of the 120-day review period. Use this form to request an extension of the 120-day review period for up to an additional 245 days.
File building code, electrical, mechanical and plumbing code appeals. This is a fee-based service that provides a formal response. You can request an alternative way to meet the intent of a code provision. You can also confirm an interpretation of building code language.
Operators of hotel/motel lodgings must file transient lodgings tax quarterly or monthly reports with the Revenue Division.
Online travel companies (OTCs), like Expedia or Priceline, must file transient lodgings tax monthly reports with the Revenue Division.
All businesses must file a Combined Tax Return at the same time the business files their Federal & State tax returns. If a business is exempt from City and/or County taxes, they must file an Annual Exemption Request.
Please email or call us if you have a concern about your bill. If we can’t resolve your concern, you may file a formal, written appeal to the Administrative Review Committee at no cost.
You can appeal a land use review decision. Get information about the appeals process, including fees. Get forms for filing a land use review decision appeal, find out when you can file an appeal, how much it costs and where to send your appeal. File a Type III appeal fee waiver request.
Relocation assistance is paid to the tenant and triggered by the specific events listed in the Administrative Rules. The landlord must notify PHB within 30 days by submitting a Notice of Relocation Payment form.
If the rain that runs off your roof, driveway, or parking lot safely soaks into the ground on your property instead of running into the storm drain or street, you may be eligible to receive a discount on your water/sewer/stormwater bill. Register for the Clean River Rewards program here.
Customers may qualify for bill adjustments when property-side leaks impact utility bills. Customers may request adjustments after leaks have been repaired. A City staff person will check the water meter to verify that the leak has been fixed.
Submit our form to request a hearing for your towed vehicle.
If you disagree with a decision you've received from the Bureau of Environmental Services, such as an enforcement notice or assessment, you may request an administrative review unless it is non-reviewable. In most cases, you have 20 business days after your notice was mailed to submit a request.