Services and Resources

Due to the increase of abandoned and junk vehicles on City property, we have modified our response so we can prioritize the removal of vehicles that create the biggest livability problems in our neighborhoods. Based on that, please take time to read our updated web page before submitting a report.

Instructions to file complaints against the Portland Bureau of Transportation (PBOT). Any person, group, or organization may file, due to discrimination by PBOT programs, services, staff, or contractors—in violation of Civil Rights Title VI, ADA Title II, or other state or city discrimination laws.

When reporting a broken pay station, please provide us the exact location and a detailed description of the problem.

Report potholes, sinkholes, or other emergency road hazards online, via email, or by calling our 24/7 maintenance dispatch at the Portland Bureau of Transportation (PBOT).

Call Portland Bureau of Transportation’s (PBOT) 24/7 maintenance dispatch to report any problems with school zone flashing beacons.

If you have a sewer backup in your home or business or you notice sewage being released into the environment, call us to report it.

Report a streetlight outage, a light going on and off (cycling), a streetlight that's on during the day, vandalism, or any other problem with a streetlight. The Portland Bureau of Transportation (PBOT) relies on reports like yours to fix issues with our 55,000 streetlights.

Use the form BELOW to submit a complaint if you've encountered any issues or inappropriate actions by a towing company in the City of Portland. PLEASE NOTE: This Office only has authority to investigate certain tows that occur in Portland.

Call Portland Bureau of Transportation’s (PBOT) 24/7 maintenance dispatch to report problems with traffic signals, including physical damage, burnt out signal heads, problems detecting cars or bikes in the intersection, or any other immediate risks.

You can report abandoned bicycles to the Portland Bureau of Transportation (PBOT). Be sure it has been abandoned or hasn't moved in more than 72 hours.

Report a specific incident, such as an improperly parked scooter, or other issues with any motorized, electric scooter found in the Portland area. These issues are submitted to both PBOT and the associated e-scooter companies (Bird, Bolt, Lime and Spin) for resolution.

Illegally parked vehicles in the public right-of-way can be reported 7 days a week during regular business hours to the Parking Enforcement Division at the Portland Bureau of Transportation (PBOT). All other times, contact Police non-emergency at 503-823-3333.

If you see what appears to be an abandoned bike, contact police at the non-emergency number (503-823-3333), to request the bike be taken to the property room as found property.

Information from the Portland Bureau of Transportation (PBOT) on how to submit requests for review of non-urgent safety concerns related to pedestrians, people biking or taking transit, speeding drivers, speed limits, traffic safety around schools, visibility, signage, and signal timing.

Concerns about hazards in and around work zones and construction sites may be reported directly to the Portland Bureau of Transportation (PBOT) via email or our online form. Staff review these forms and email regularly.

If you already tried to resolve your complaint with the lot operator who issued you a parking penalty notice but were unsuccessful, you may file a complaint to the City of Portland. You must file your complaint no later than 90 days from the mailing date of the first penalty payment letter.